Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MAYA COLLIS

Rosedale,MD

Summary

Retail Investment Specialist with experience in banking, customer service, and call center operations. Skilled in delivering excellent client support, analyzing market trends, and collaborating with marketing teams to drive results. Proficient in account management, scheduling, billing, and fast-paced multitasking. Bilingual in English and French.

Overview

7
7
years of professional experience

Work History

Associate Banker

Chase Bank
08.2024 - Current
  • Assist clients with opening new accounts and managing banking services.
  • Support teller line operations including deposits, withdrawals, and payments.
  • Provide financial guidance to customers while ensuring compliance with banking policies.

Retail Investment Specialist

TRowe Price
10.2023 - 06.2024
  • Implement innovative strategies to attract and retain high-net-worth clients.
  • Provide tailored investment solutions based on market insights and client goals.
  • Analyze market trends and competitor offerings to strengthen client portfolios.
  • Partner with marketing to develop targeted campaigns and highlight competitive advantages.

Call Center Representative

Maryland Primary Care Physicians
10.2022 - 04.2023
  • Responded to patient inquiries via calls and emails regarding services and billing.
  • Scheduled appointments and processed insurance/billing through Epic system.
  • Achieved high satisfaction ratings by resolving concerns quickly and efficiently.
  • Consistently met call-time and quality performance standards.

Cashier

Big Lots
02.2020 - 12.2021
  • Processed transactions accurately using cash, checks, and credit cards.
  • Delivered exceptional customer service to encourage repeat business.
  • Assisted with store organization and merchandising.

Cashier

McDonald's
12.2018 - 06.2019
  • Handled cash register transactions with accuracy.
  • Assisted customers with purchases and promoted reward programs.
  • Restocked front-of-house merchandise to maintain availability.

Education

High School -

Woodlawn High School
Baltimore, MD
06.2019

Skills

  • Customer service excellence
  • Banking operations (account openings, teller transactions)
  • Scheduling & billing (Epic experience)
  • Call handling (inbound & outbound)
  • Verbal & written communication
  • Fast typing & computer proficiency
  • Organization & multitasking
  • Fluent in French

Languages

French
Full Professional

Timeline

Associate Banker

Chase Bank
08.2024 - Current

Retail Investment Specialist

TRowe Price
10.2023 - 06.2024

Call Center Representative

Maryland Primary Care Physicians
10.2022 - 04.2023

Cashier

Big Lots
02.2020 - 12.2021

Cashier

McDonald's
12.2018 - 06.2019

High School -

Woodlawn High School

Similar Profiles

CREATE PROFILE