Marco Barajas

Developed client relationships through customized financial solutions, enhancing customer satisfaction. Guided new associates in understanding bank products, services, and operational protocols to foster team knowledge. Supported daily banking functions in compliance with established policies and procedures, ensuring smooth operations. Also educated customers on online banking and mobile banking applications.

• Managed customer inquiries and resolved account-related issues efficiently.
• Processed transactions and maintained accurate records for client accounts.
• Assisted clients with banking products and services tailored to their needs.

Trained employees on food safety, customer service, and operational procedures, fostering a positive learning environment through constructive feedback and motivational support.