Maya Dandridge
Memphis,TN
Summary
Strategic operations and supply chain professional with extensive experience enhancing efficiency and performance in aviation and global logistics. Skilled in vendor management and cost analysis, with a focus on compliance and operational alignment across cross-functional teams.
Overview
17
17
years of professional experience
Work History
Customer Service Agent
American Airlines
Memphis, TN
11.2022 - Current
- Coordinated high-volume aviation operations, aligning resources, service delivery, and operational priorities across multiple stakeholders
- Managed real-time logistics and workflow execution to ensure efficient utilization of resources and on-time performance
- Collaborated cross-functionally with internal teams to support operational alignment and service consistency
- Executed operational decision-making in high-pressure environments, balancing efficiency, compliance, and service impact
- Identified process inefficiencies and contributed to workflow improvements that enhanced operational performance
- Maintained strict adherence to regulatory requirements and company policies within a structured, compliance-driven environment
- Supported resource coordination and service availability to ensure operational readiness
LCL Product Advisor
FedEx
10.2019 - 11.2022
- Supported supply chain operations involving vendor coordination, pricing evaluation, and service alignment
- Analyzed cost structures and contributed to pricing strategies that improved operational efficiency and margin performance
- Collaborated with internal stakeholders and external vendors to ensure alignment with business objectives
- Utilized Workday system for internal workflows, system navigation, and data coordination within a corporate environment
- Contributed to process improvement initiatives that enhanced operational consistency and service delivery
- Supported structured processes aligned with organizational standards and compliance requirements
Product Advisor, International Operations
FedEx
12.2017 - 10.2019
- Supported global logistics operations, ensuring coordination, compliance, and operational alignment across regions
- Collaborated across teams to maintain consistency in workflows and service execution
- Assisted in evaluating processes and contributing to operational improvements within structured environments
- Maintained adherence to international standards and internal operational procedures
Transportation Pricing Leader
FedEx
07.2009 - 12.2017
- Supported transportation pricing strategies and cost analysis impacting logistics operations
- Contributed to decision-making processes related to service delivery and operational performance
- Assisted in evaluating cost structures to support efficient and effective operational planning
- Participated in initiatives aimed at improving overall service and cost efficiency
Education
Master of Business Administration -
Molloy College
Bachelor of Science - Marketing
Christian Brothers University
Skills
- Procurement Support
- Purchasing Coordination
- Vendor Management
- Contract Support
- Supply Chain Operations
- Logistics Operations
- Operational Strategy
- Execution
- Compliance
- Risk Alignment
- Workday System Navigation
- Process Governance
- SOP Development
- Cost Awareness
- Performance Optimization
- Cross-Functional Leadership
Executive Impact
- Operates effectively in high-volume, regulated environments requiring precision and accountability.
- Demonstrates leadership influence without formal authority, aligning teams and improving execution.
- Strong ability to translate operational needs into structured, efficient processes.
- Brings a scalable leadership mindset with readiness to transition into procurement management.
Executive Competencies
- Procurement Support & Purchasing Coordination
- Vendor Management
- Contract Support (RFP, RFQ, RFB)
- Supply Chain & Logistics Operations
- Operational Strategy & Execution
- Compliance & Risk Alignment
- Workday System Navigation
- Process Governance & SOP Development
- Cost Awareness & Performance Optimization
- Cross-Functional Leadership
Timeline
Customer Service Agent
American Airlines
11.2022 - Current
LCL Product Advisor
FedEx
10.2019 - 11.2022
Product Advisor, International Operations
FedEx
12.2017 - 10.2019
Transportation Pricing Leader
FedEx
07.2009 - 12.2017
Master of Business Administration -
Molloy College
Bachelor of Science - Marketing
Christian Brothers University