Maya Drew
Provo
Overview
4
4
years of professional experience
Work History
Customer Support Representative
BYU Continuing Education
Provo
05.2024 - Current
- Developed valuable experience in understanding consumer behavior.
- Gained insights into customers' varying needs and preferences.
- Learned de-escalation tactics and quick problem-solving skills.
- Maintained brand consistency and shaped positive brand perceptions.
- Entered a leadership role as a student supervisor since May 2025.
Family Nanny
Checchio Family
Midway
05.2024 - 09.2024
- Provided full-time care for two young children, managing daily routines, meals, and transportation, with consistent reliability and attention to safety.
- Maintained a structured, yet nurturing environment that supported emotional, social, and developmental growth.
- Served as a trusted caretaker and communicator for parents, ensuring alignment on routines and child well-being.
- Also worked as a nanny for this family from May 2025 to September 2025.
Print Shop Assistant
Cougar Creations - BYU WSC
Provo
09.2023 - 04.2024
- Served as the primary point of contact for customers, ensuring clear communication of order details.
- Created detailed job tickets and verified sizes and layouts before printing.
- Generated accurate quotes and invoices, balancing customer needs with production costs.
- Collaborated with other team members to ensure efficient workflow and timely completion of projects.
Back Office Assistant
Drew Family Dentistry
Tempe
08.2021 - 03.2022
- Designed and wrote monthly digital newsletters to engage patients and communicate office updates, promotions, and dental tips.
- Collaborated with office staff to maintain consistent brand messaging.
- Supported administrative operations by managing patient correspondence and assisting with tasks as needed.
Education
Bachelor of Arts - Advertising
Brigham Young University
Provo, UT04-2027
High School Diploma -
Highland High School
Gilbert, AZ05-2022
Skills
- Customer service
- Effective communication
- Project management
- Brand development
- Consumer behavior analysis
- Team collaboration
- De-escalation
- Organization
Other Experience
- Tropical Smoothie Cafe
- Genuine Fresche AZ
- Freelance calligrapher
Timeline
Customer Support Representative
BYU Continuing Education
05.2024 - Current
Family Nanny
Checchio Family
05.2024 - 09.2024
Print Shop Assistant
Cougar Creations - BYU WSC
09.2023 - 04.2024
Back Office Assistant
Drew Family Dentistry
08.2021 - 03.2022
Bachelor of Arts - Advertising
Brigham Young University
High School Diploma -
Highland High School