Maya Fox
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction and sales at Stoney River Steakhouse through expert wine pairings and exceptional service. Adept in multitasking and complex problem-solving, I bring a track record of developing loyal clientele and maximizing profits by leveraging my comprehensive knowledge of liquor, beer, and wine.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Chilis's Bar and Grill
08.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Fine Dining Server
Stoney River Steakhouse
08.2021 - 07.2022
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
Education
Assosiate of Pharmacy -
Southwest Community College
Memphis, TN03.2013
Pre License Real Estate -
GMAC Real Estate Academy
Atlanta, GA11.2011
Bartending -
Cresent School of Gaming And Bartending
Robinsonville, MS05.2007
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Customer service expertise
- Complex Problem-Solving
- Hospitality service expertise
- Professional Appearance
- Suggestive Selling
- Classic cocktails
- Sales expertise
- Honest and Dependable
- Fast Learner
Certification
Food Handler Certification
TABC Certified
Bartender License
OLCC Permit
MAST Permit
Timeline
Bartender
Chilis's Bar and Grill
08.2022 - Current
Fine Dining Server
Stoney River Steakhouse
08.2021 - 07.2022
Assosiate of Pharmacy -
Southwest Community College
Pre License Real Estate -
GMAC Real Estate Academy
Bartending -
Cresent School of Gaming And Bartending