Maya Frank
Chicago,Illinois
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work environments. Documented strengths in building and maintaining relationships with diverse range of skills in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Door Host
SIDETRACK
08.2023 - Current
- Implemented policies and procedures to improve club operations and standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Checked ID cards and verified bar guests were of legal age.
- Bussed bottles and glassware to maintain clean bar area.
- Greeted customers and provided friendly, knowledgeable service.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Coach
West Coast Sports And Recreation
08.2017 - 10.2023
- Utilized positive communication to encourage team and promote integrity and respect.
- Monitored team practices to establish high level of performance.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Trained and mentored new coaches on fundamentals of coaching to apply best practices and strategies.
- Provided feedback to coaches to improve teaching techniques and increase drive to succeed.
- Analyzed and evaluated team performance metrics to identify areas of improvement.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Nanny
Family
08.2017 - 07.2022
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Car Porter
Dodge
04.2019 - 09.2019
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Moved sold vehicles to maximize use of space and keep lot in order.
- Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed cars and trucks daily for auto dealership.
Cafe Manager
Northern Lights Arena
02.2016 - 03.2017
- Trained cafe employees to serve customers' expectations and provide service.
- Handle business administration functions such as cash register counting, food handling and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Secured daily cash by verifying totals and making nightly deposits.
Education
No Degree - Forensic Psychology
Los Medanos College
Pittsburg, CA06.2024
High School Diploma -
Livermore High School
Livermore, CA12.2018
Skills
- Issue Resolution
- Account Management
- Telephone Etiquette
- Cash Handling
- Data Management
- Office Management
- Scheduling
- Staff Management
- Payroll Administration
- Facilities Maintenance
Timeline
Door Host
SIDETRACK
08.2023 - Current
Car Porter
Dodge
04.2019 - 09.2019
Coach
West Coast Sports And Recreation
08.2017 - 10.2023
Nanny
Family
08.2017 - 07.2022
Cafe Manager
Northern Lights Arena
02.2016 - 03.2017
No Degree - Forensic Psychology
Los Medanos College
High School Diploma -
Livermore High School
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