Maya Franklin
Summary
I am a self-motivated diligent employee with a passion for physical media that has allowed me to develop a skill set as unique as the environment that I have been working in for over five years as an employee of Twice Sold Tales. With experience in rare and antiquarian book selling, customer service, e-commerce, technical support, and website design, I am confident in my ability to adapt to any task needed of me.
Overview
5
5
years of professional experience
Work History
Bookseller
Twice Sold Tales
Seattle, WA
09.2021 - Current
Appraised rare and antiquarian books for online sale, ensuring accurate descriptions and pricing to attract buyers
- Performed data entry in Bookrouter to maintain a catalogue of high-end stock
- Managed online storefronts across multiple platforms, including Square, eBay, and Bibliopolis
- Provided technical support for laptops, PCs, and printers, including troubleshooting hardware and software issues and managing account security for small business
- Front-of-house duties such as cashiering, answering the phone, and individual customer assistance
- Opened and closed the store, including managing the till
- Shelved front-end stock according to specific store section needs
Front Desk Receptionist
Rudy’s Barbershop
Seabeck, WA
10.2022 - 07.2023
- Managed front desk operations and greeted clients.
- Scheduled appointments and maintained an organized calendar for barbers.
- Performed technical support for desktop, printer, and stereo system as needed
Museum studies externship
Museum of Pop Culture
Seattle, WA
03.2023 - 06.2023
- Updated and reformatted exhibition documents for Fantasy, Horror, and Science Fiction halls
- Formatted large print guides for aforementioned halls
Education
Certification Of Completion - Museum Studies Continuing Education
University of Washington
Seattle, WA06-2023
Bachelor of Arts - Cinema And Media Studies
University of Washington
Seattle, WA06-2021
Skills
- Experience with data entry for online storefronts that focused on physical media
- Technical support for small businesses
- Clear, honest communication with peers and superiors
- Approachable and customer-oriented front facing decorum
- Cash handling and till management
- Inventory organization
Affiliations
- Seattle Public Library Volunteer, 2014-2016
- Museum of Pop Culture Help Desk Volunteer, 2022-2023
Timeline
Museum studies externship
Museum of Pop Culture
03.2023 - 06.2023
Front Desk Receptionist
Rudy’s Barbershop
10.2022 - 07.2023
Bookseller
Twice Sold Tales
09.2021 - Current
Certification Of Completion - Museum Studies Continuing Education
University of Washington
Bachelor of Arts - Cinema And Media Studies
University of Washington