Maya Ganser
Crown Point,IN
Summary
Seeking a server role where I can contribute my strong work ethic and expand my experience in the food service industry. I have proven skills in greeting visitors and making them feel welcome and comfortable in a restaurant environment.
Overview
3
3
years of professional experience
Work History
Server/Waitress
Nisi Greek Taverna
Schererville , IN
07.2022 - Current
- Stayed informed about daily specials, new menu items, promotions.
- Developed positive relationships with regular customers through friendly conversation.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted other wait staff members in times of heavy customer traffic.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server/Waitress
Culinary Misfits
Crown Point , IN
04.2023 - 04.2024
- Provided exceptional service to high volume of daily customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Host
Gino's Prime and Surf
Dyer , IN
02.2022 - 05.2023
- Greeted guests upon arrival and provided them with menus.
- Managed dining room layout to maximize efficiency of staff members.
- Provided customer service for inbound and outbound calls.
- Served as point-of-contact for resolving guest complaints or special requests.
- Took reservations over phone and in person.
- Recorded and packaged items for carryout.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Education
Bachelor of Science - Dental Hygiene - Student
Indiana University Northwest
Gary, IN06-2027
Skills
- Time management
- Multitasking
- Attention to detail
- Teamwork
- Problem solving
- Patience
- Professionalism
- Adaptability
- Communication skills
- Work efficiently under pressure
- Liquor, wine, and food service
- Service prioritization
- Sales Techniques
- Effective customer upselling
- Professional Appearance
REFERENCES
- Kara Rey - Gino's Prime and Surf | (219)865-3854
- Taylor Isaacson - Culinary Misfits | (219)281-2011
- Manuel Montoya - Nisi Greek Taverna | (219)515-2951
Timeline
Server/Waitress
Culinary Misfits
04.2023 - 04.2024
Server/Waitress
Nisi Greek Taverna
07.2022 - Current
Host
Gino's Prime and Surf
02.2022 - 05.2023
Bachelor of Science - Dental Hygiene - Student
Indiana University Northwest
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