Maya Gravening
Eagan,MN
Summary
Strong teamwork and collaboration have been key to my successful time in retail. I have a proven track record of providing exceptional customer service and surpassing sales goals. I excel at developing strong relationships with both customers and colleagues. My expertise in visual merchandising and executing floorsets consistently drives increased store traffic and improved sales performance. As a skilled leader, I have effectively managed teams, fostering a positive and motivated work environment.
Overview
4
4
years of professional experience
Work History
Keyholder
Bath and Body Works
05.2024 - Current
- Act as the manager on duty to address customer service, vendor relationships, and maintenance issues
- Support the store's sales plan by executing operational tasks.
- Perform opening and closing routines, including bank deposits and receiving shipment
- Assist with floorsets, window changes, signage placement, and visual presentation
- Enhanced loyalty metrics through deployment of a follow-up framework to ensure team engagement
Senior Brand Ambassador
American Eagle and Aerie Outlet
10.2023 - 05.2024
- Executed necessary cashier overrides for Brand Ambassadors as required.
- Maximized loyalty program and credit card sign-ups to drive customer engagement.
- Scheduled breaks strategically to support the Sales Team seamlessly.
General Merchandise, Fulfillment Expert
Target
06.2021 - 04.2023
- Acted as primary contact for guests on sales floor.
- Executed online order fulfillment and in-store shipping to meet daily targets.
- Performed tasks related to stocking, zoning, and price changing.
Education
Bachelors Of Science - Marketing
Southern New Hampshire University
High School Diploma -
Eagan High School
Eagan, MNSkills
Customer Service, Leadership, interested in Visual Merchandising
Timeline
Keyholder
Bath and Body Works
05.2024 - Current
Senior Brand Ambassador
American Eagle and Aerie Outlet
10.2023 - 05.2024
General Merchandise, Fulfillment Expert
Target
06.2021 - 04.2023
Bachelors Of Science - Marketing
Southern New Hampshire University
High School Diploma -
Eagan High School
Similar Profiles
Bryn LuchtBryn Lucht
Sales Associate at Bath and Body Works, IncSales Associate at Bath and Body Works, Inc
Rebecca ChathamRebecca Chatham
Associate at Bath and Body WorksAssociate at Bath and Body Works
Zane SlateZane Slate
Part Time Associate at Bath and Body Works, Limited BrandsPart Time Associate at Bath and Body Works, Limited Brands
Amari HeardAmari Heard
Sales Associate at Bath and Body WorksSales Associate at Bath and Body Works
Zachary GustZachary Gust
Co-Founder at HyphaCo-Founder at Hypha