SHAWN HALBERT
Houston,TX
Summary
Results-driven retail management professional with 28+ years of experience across luxury, specialty, and big-box retail. Proven ability to lead
and develop high-performing teams, consistently exceed sales targets, and deliver outstanding customer experiences. Deep expertise in store operations, inventory control, associate training, and brand standards.
Overview
29
29
years of professional experience
Work History
Keyholder
HomeGoods
Houston, TX
06.2025 - 06.2026
- Open and close store, inventory handling, security protocols, and daily associate accountability.
- Supervise sales floor team in the absence of management, resolving customer issues and maintaining visual standards.
Assistant Store Manager - Operations
Gap, Inc.
Houston, TX
06.2020 - 06.2023
- Managed scheduling for 45+ associates, aligning labor to KPIs and budget for optimal store efficiency.
- Oversaw training, logistics, and back-of-house operations, ensuring compliance and timely project completion.
- Drove floor sales and loyalty program participation, consistently hitting daily and weekly sales goals.
- Facilitated cross-functional meetings and people-and-culture initiatives to strengthen team engagement.
- Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
Assistant Store Manager / Store Manager
Ann Taylor (ANN INC.)
Houston, TX
04.2020 - 07.2022
- Led team to consistently exceed sales targets, boosting customer satisfaction and brand loyalty.
- Implemented credit card and asset protection training, improving staff proficiency and shrink outcomes.
- Cultivated strong client relationships, increasing repeat business and positive customer feedback.
Sales Representative and ASM
Brooks Brothers
Houston, TX
07.2017 - 10.2024
- Exceeded individual sales Increased sales revenue by identifying and targeting high-potential accounts
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions. while stepping into management responsibilities as needed.
- Optimized operational workflow by strictly adhering to back-of-house standard operating procedures. Also- enhanced operational efficiency through clear and proactive communication across FOH and BOH to ensure completion of tasks and meet deadlines.
- Cultivated strong client relationships to enhance customer loyalty and retention.
RTW - DSM
Saks Fifth Avenue
Houston, TX
01.1997 - 01.2007
- Grew Elie Tahari department revenue from $350K to $1.2M annually through strategic selling.
- Led quarterly PR events and marketing campaigns, enhancing brand visibility and customer acquisition.
- Oversaw visual merchandising, sales control, and performance reporting monthly with NY headquarters.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Science - Consumer Science & Industrial Management (B.S.)
University of Houston
Houston, TX06.1997
Skills
CORE SKILLS
- Retail Operations
- Sales Management
- Team Leadership
- Customer Service
- Inventory Management
- Training & Development
- Visual Merchandising
- Labor & Budget Planning
- Loss Prevention
- KPI & P&L Oversight
Timeline
Keyholder
HomeGoods
06.2025 - 06.2026
Assistant Store Manager - Operations
Gap, Inc.
06.2020 - 06.2023
Assistant Store Manager / Store Manager
Ann Taylor (ANN INC.)
04.2020 - 07.2022
Sales Representative and ASM
Brooks Brothers
07.2017 - 10.2024
RTW - DSM
Saks Fifth Avenue
01.1997 - 01.2007
Bachelor of Science - Consumer Science & Industrial Management (B.S.)
University of Houston