Maya Griffin
Hamburg,NY
Summary
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills.
Overview
1
1
year of professional experience
Work History
Hostess and Food Runner
Buffalo Sports Garden
06.2024 - Current
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservation system, coordinating seating arrangements to optimize flow.
- Provided menu information and answered guest inquiries with professionalism.
- Collaborated with waitstaff to maintain service standards during peak hours.
- Monitored dining area for cleanliness, promptly addressing any issues.
- Maintained accurate waitlist records, enhancing guest experience through effective communication.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Served food to customers and assisted them with anything else they needed.
- Opened and closed seating sections according to volume of guests.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Bachelor of Science in Nursing - Nursing
Youngstown State University
Youngstown, OH05-2029
High School Diploma -
Orchard Park High School
Orchard Park, NY06-2025
Skills
- Ability to work in a field with multiple people
- Effective multitasking
- Patience and empathy
- Cleaning and sanitation
- Leadership
- Interactive communication skills
- Calmness in high pressure situations
- Problem-solving
- Ability to adapt to situations
Timeline
Hostess and Food Runner
Buffalo Sports Garden
06.2024 - Current
Bachelor of Science in Nursing - Nursing
Youngstown State University
High School Diploma -
Orchard Park High School