Summary
Overview
Work History
Education
Skills
Timeline
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Maya Hadziselimovic

Dallas,TX

Summary

Dedicated professional seeking a dynamic and challenging work environment to make an impact on departmental and company success. Committed to becoming a valuable team member and to exceed expectations. With a strong dedication to continuous improvement and a passion for achieving results, I am eager to leverage my abilities to contribute to the growth and prosperity of the organization.

Overview

21
21
years of professional experience

Work History

Senior Credentialing Specialist

Backgroundchecks.com
08.2022 - Current
  • Vetted new clients to ensure they are legal businesses and compliant.
  • Conducted verifications on the primary Account Holder.
  • Reviewed client provided documents required to complete business credentialing of the account.
  • Scheduled Site Inspections for clients who needed access to employment verification product and MVR report product.
  • Reviewed uploaded pictures of the office space to ensure they meet the requirements to pass the Site Inspection.
  • Generated Site Inspection reports.
  • Took incoming client calls and assisted with the credentialing process.
  • Cleared flagged accounts of the suspicious activity due to increase in orders, credit card changes, billing address changes, and email changes.
  • Maintained daily production report in Excell Spreadsheet.

Verification Researcher, II

GIS-HireRight
10.2007 - 08.2022
  • Quickly and effectively researched and verified information provided by candidates on employment applications; employment and education history verifications, professional credentials verifications, and reference checks.
  • Communicated with candidates in a professional manner to obtain additional information, clarification, or required documentation.
  • Collaborated with other teams to ensure that customer expectations are met.
  • Maintained the knowledge of all current reporting guidelines.
  • Processed background checks according to guidelines and standards with accuracy.

Production Assistant

Countrywide Home Loans
06.2006 - 10.2007
  • Assisted new and existing customers over the telephone with pre-application process for a different type of home loans.
  • Assigned created pre-applications to the appropriate mortgage professionals.
  • Assisted with over-flow calls.
  • Maintained daily report of created pre-applications and over-flow calls in Excell Spread Sheet.


Account Administrator

Compliance Depot
03.2005 - 06.2006
  • Created and developed training manuals.
  • Processed W9 forms, business licenses, and certificates of insurance.
  • Initiated criminal background searches for company compliance.
  • Preformed customer support duties for incoming calls.
  • Pre-screened all employee interviews.

Senior Verifier

Resident Data, Inc.
01.2004 - 03.2005
  • Verified applicants employment and rental history information.
  • Generated incomplete forms requesting missing information.
  • Closed applications with final recommendations.
  • Assisted with incoming calls from applicants and rental properties.

Education

High School Diploma -

Stratford Career Institute
Washington, DC
07.2000

Skills

  • Professional telephone demeanor
  • Prioritization
  • Time management
  • Critical thinking
  • Decision-making
  • Strong problem solver
  • Administrative support
  • Account management
  • Dedicated team player
  • Documentation and recordkeeping

Timeline

Senior Credentialing Specialist

Backgroundchecks.com
08.2022 - Current

Verification Researcher, II

GIS-HireRight
10.2007 - 08.2022

Production Assistant

Countrywide Home Loans
06.2006 - 10.2007

Account Administrator

Compliance Depot
03.2005 - 06.2006

Senior Verifier

Resident Data, Inc.
01.2004 - 03.2005

High School Diploma -

Stratford Career Institute

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Maya Hadziselimovic