Maya Hoffmann
Chicago,IL
Summary
Dedicated, ambitious, and professional server with diverse experience in customer service with the goal of delivering impeccable service to all customers, ensuring all guests feel welcome, comfortable, and leave with a desire to return.
Overview
2
2
years of professional experience
Work History
Server
Summit Grill
Kansas City , MO
2024.05 - 2024.08
- Became familiar with a new menu to confidently recommend food to customers' specific tastes.
- Served large parties with confidence and consistently sold daily and seasonal specials to increase sales, excite customers about menu additions.
- Thoroughly completed side work and cleaning tasks to maintain a clean and comfortable ambiance in the restaurant.
Server
The Big Biscuit
Lee's Summit , MO
2023.05 - 2024.08
- Took customer orders and efficiently delivered food and beverage items.
- Utilized a variety of technologies to process customer orders, finalize payments, and issue receipts.
- Ensured clear communication of menu items and adapted to health or diet accommodations.
- Created and promoted a positive atmosphere in the restaurant.
LIBRARY PAGE
Mid Continent Public Library - Blue Ridge
Blue Ridge , MO
2022.05 - 2024.05
- Assisted customers in finding books and DVDs.
- Shelved material with accuracy and efficiency, while also retrieving items on hold.
- Created and implemented a comprehensive Shelving Guide for new hire training.
- Aided customers in the use of technological programs and AI services, as well as solved technological issues.
TEAM MEMBER
Nekter Juice Bar
Lee's Summit , MO
2022.04 - 2023.08
- Managed cash and credit card payments.
- Cleaned and prepared over 25 various types of produce, grains, and dairy products.
- Routinely completed cleaning and closing tasks, as well as extra duties.
Education
Bachelor of Science - Psychology
DePaul University
Chicago, IL2027-05
High School Diploma -
Lee's Summit North High School
Missouri2024-05
International Baccalaureate Diploma Recipient -
Lee's Summit North High School
Missouri2024-05
Skills
- Organizational skills
- Guest Engagement
- Effective customer upselling
- Safe Food Handling
- Food Running
- POS operation
- Liquor, wine, and food service
- Table Setting
- Exceptional customer service
- Item promotion
- High-volume dining
Timeline
Server
Summit Grill
2024.05 - 2024.08
Server
The Big Biscuit
2023.05 - 2024.08
LIBRARY PAGE
Mid Continent Public Library - Blue Ridge
2022.05 - 2024.05
TEAM MEMBER
Nekter Juice Bar
2022.04 - 2023.08
Bachelor of Science - Psychology
DePaul University
High School Diploma -
Lee's Summit North High School
International Baccalaureate Diploma Recipient -
Lee's Summit North High School
Similar Profiles
Stosh NevshemalStosh Nevshemal
Busser at Lees Summit GrillBusser at Lees Summit Grill
Cheyenne KramerCheyenne Kramer
Bar Manager/Event Coordinator at Summit Grill Kitchen & CocktailsBar Manager/Event Coordinator at Summit Grill Kitchen & Cocktails
Valencia BurnetteValencia Burnette
Server at Summit Bar and GrillServer at Summit Bar and Grill