Summary
Overview
Work History
Education
Skills
Timeline
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Maya Hoffmann

Maya Hoffmann

Chicago,IL

Summary

Dedicated, ambitious, and professional server with diverse experience in customer service with the goal of delivering impeccable service to all customers, ensuring all guests feel welcome, comfortable, and leave with a desire to return.

Overview

2
2
years of professional experience

Work History

Server

Summit Grill
Kansas City, MO
05.2024 - 08.2024
  • Became familiar with a new menu to confidently recommend food to customers' specific tastes.
  • Served large parties with confidence and consistently sold daily and seasonal specials to increase sales, excite customers about menu additions.
  • Thoroughly completed side work and cleaning tasks to maintain a clean and comfortable ambiance in the restaurant.

Server

The Big Biscuit
Lee's Summit, MO
05.2023 - 08.2024
  • Took customer orders and efficiently delivered food and beverage items.
  • Utilized a variety of technologies to process customer orders, finalize payments, and issue receipts.
  • Ensured clear communication of menu items and adapted to health or diet accommodations.
  • Created and promoted a positive atmosphere in the restaurant.

LIBRARY PAGE

Mid Continent Public Library - Blue Ridge
Blue Ridge, MO
05.2022 - 05.2024
  • Assisted customers in finding books and DVDs.
  • Shelved material with accuracy and efficiency, while also retrieving items on hold.
  • Created and implemented a comprehensive Shelving Guide for new hire training.
  • Aided customers in the use of technological programs and AI services, as well as solved technological issues.

TEAM MEMBER

Nekter Juice Bar
Lee's Summit, MO
04.2022 - 08.2023
  • Managed cash and credit card payments.
  • Cleaned and prepared over 25 various types of produce, grains, and dairy products.
  • Routinely completed cleaning and closing tasks, as well as extra duties.

Education

Bachelor of Science - Psychology

DePaul University
Chicago, IL
05-2027

High School Diploma -

Lee's Summit North High School
Missouri
05-2024

International Baccalaureate Diploma Recipient -

Lee's Summit North High School
Missouri
05-2024

Skills

  • Organizational skills
  • Guest Engagement
  • Effective customer upselling
  • Safe Food Handling
  • Food Running
  • POS operation
  • Liquor, wine, and food service
  • Table Setting
  • Exceptional customer service
  • Item promotion
  • High-volume dining

Timeline

Server

Summit Grill
05.2024 - 08.2024

Server

The Big Biscuit
05.2023 - 08.2024

LIBRARY PAGE

Mid Continent Public Library - Blue Ridge
05.2022 - 05.2024

TEAM MEMBER

Nekter Juice Bar
04.2022 - 08.2023

Bachelor of Science - Psychology

DePaul University

High School Diploma -

Lee's Summit North High School

International Baccalaureate Diploma Recipient -

Lee's Summit North High School

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Maya Hoffmann