Maya Holder
Pittsburgh,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. As well as a detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Courtyard by Marriott
02.2023 - 02.2024
- Obtain all necessary information when taking room reservations and follow rate quoting scenario.
- Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
- Have knowledge of and assist in emergency procedures as required.
- Handle check-ins and check-outs in a friendly efficient and courteous manner.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Sandwich Artist
JIMMY JOHNS
07.2022 - 01.2023
- Make fast, accurate and consistent sandwiches that comply with all portion sizes, recipes, systems, and procedures.
- Balancing high volume with high quality.
- Execute Genuine greetings and Farewells.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Executed sandwich artistry duties with very low occurrence of errors.
- Assisted customers in choosing menu items by providing food complementing information.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
To-Go Specialist
Chili's Restaurant
04.2021 - 06.2022
- Managed inventory levels for takeout supplies, reducing waste and ensuring availability during peak hours.
- Verified prepared food met standards for quality and quantity before sending out to customers.
- Selected food from storage and serving areas to place food in takeout bags.
- Processed customer payments and balanced cash drawers.
Education
No Degree - Criminal Justice
05.2022
High School Diploma -
06.2020
Skills
Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook, PowerPoint, Ultipro and Salesforce
Good Telephone Etiquette
Microsoft Office
Working in a fast-paced environment
Understanding of basic marketing
Photoshop
Picsart
Written Communication
Problem-Solving
Team building
Microsoft Word
Timeline
Front Desk Receptionist - Courtyard by Marriott
02.2023 - 02.2024
Sandwich Artist - JIMMY JOHNS
07.2022 - 01.2023
To-Go Specialist - Chili's Restaurant
04.2021 - 06.2022
Rockland Community College - No Degree, Criminal Justice
Nanuet Senior High School - High School Diploma,