Maya Hunter
Summary
Dynamic professional with a proven track record at International Autos, excelling in customer satisfaction and appointment scheduling. Highly organized and adaptable, I leverage strong communication skills and database management expertise to enhance client relationships and streamline operations, ensuring a seamless experience for customers. Committed to delivering exceptional service and fostering positive interactions.
Overview
8
8
years of professional experience
Work History
Service BDC Supervisor
International Autos
01.2023 - Current
- Collaborating with customers to streamline the appointment scheduling process
- Fostering meaningful relationships with clients
- Coordinating with the director of fixed operations to implement a new system, ensuring customers reach their desired department
- Overseeing customer satisfaction for Subaru
Digital Fundraising Intern
Alzheimer's Association
01.2023 - 06.2023
- Designed and presented email marketing templates aimed at recruitment
- Crafted and enhanced web designs for both new and existing pages
- Integrated custom solutions utilizing third-party fundraising APIs and KPIs
- Conducted usability tests to gather insights on existing webpages
- Oversaw user testing for the main webpage (Walk Page) to improve accessibility and ease of use
Cashier/Receptionist
Napleton Honda
05.2022 - 01.2023
- Provided exceptional customer service for the dealership, managing cash, credit card, and check payments.
- Managed the filing and scanning of important documents.
- Responsible for opening and closing the store.
- Trained new cashiers on company policies and customer service standards effectively.
Data Entry Admin
Davis Realty
01.2018 - 12.2020
- Entered data with precision and efficiency
- Updated and maintained databases
- Managed filing, scanning, and photocopying tasks
- Organized records systematically
Education
Bachelor of Arts -
COLUMBIA COLLEGE CHICAGO
Chicago, IL05-2023
Some College (No Degree) - EKG Tech
CHICAGO STATE UNIVERSITY
Chicago, ILSkills
- Proficient in Microsoft Office
- Highly organized
- Strong time management skills
- Excellent communication abilities, both verbal and written
- Keen attention to detail
- Committed to customer service
- Capable multitasker
- Problem solver
- Adaptable
- Flexible
- Positive attitude
- Database management skills
- Proficiency in Adobe Creative Suite
- Experience with Google Suite
- Customer satisfaction
- Appointment scheduling
Languages
- English, Fluent
- Italian, Basics
Affiliations
- Photography Club Social Media Manager
- Dean's List in College
Timeline
Service BDC Supervisor
International Autos
01.2023 - Current
Digital Fundraising Intern
Alzheimer's Association
01.2023 - 06.2023
Cashier/Receptionist
Napleton Honda
05.2022 - 01.2023
Data Entry Admin
Davis Realty
01.2018 - 12.2020
Bachelor of Arts -
COLUMBIA COLLEGE CHICAGO
Some College (No Degree) - EKG Tech
CHICAGO STATE UNIVERSITY