Summary
Overview
Work History
Education
Skills
Timeline
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Maya Johnston

Maya Johnston

Goleta,CA

Summary

Friendly and reliable with positive attitude and excellent work ethic. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Adaptable and quick to learn, ready to transition into a new field. Also creative and spend free time doing graphic design!

Overview

4
4
years of professional experience

Work History

Hostess/Food Runner

Da Boccery
06.2021 - 06.2022
  • Delivered food to tables, ensuring that each customer received the correct order.
  • Formed reservations for customers through Bookeo and Open Table.
  • Promptly responded to customer questions and issues, informing management of any issues that required attention.
  • Kept areas clean and tidy by collecting trash and wiping up spills on a regular basis.
  • Interacted with customers in a pleasant manner to improve the atmosphere and provide upbeat interactions.
  • Ensured that all food orders were served quickly, while minimizing errors and complaints.
  • Assisted servers with table clearing and beverage refills to support high-volume shifts.
  • Trained newly hired employees to explain how the business operates.

Food Runner

Castlewood Country Club
06.2023 - 08.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.

Baker/Cashier

Crumbl Cookies
09.2023 - 02.2025
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Operated cash registers and processed payments accurately.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.

Education

High School Diploma -

Granada High School
Livermore, CA
06-2022

Bachelor of Arts - Sociology

University of California, Santa Barbara
Santa Barbara, CA
06-2027

Associate in Science - Business Administration, Econ, Sociology

Santa Barbara City College
Santa Barbara, CA
05-2025

Skills

  • Food running
  • Guest and client satisfaction
  • Multi-Task Management
  • Flexible and adaptable
  • Organizational skills
  • Trained in food safety guidelines
  • Time management
  • Customer service
  • Patience and empathy
  • Cash handling
  • Team collaboration

Timeline

Baker/Cashier

Crumbl Cookies
09.2023 - 02.2025

Food Runner

Castlewood Country Club
06.2023 - 08.2023

Hostess/Food Runner

Da Boccery
06.2021 - 06.2022

High School Diploma -

Granada High School

Bachelor of Arts - Sociology

University of California, Santa Barbara

Associate in Science - Business Administration, Econ, Sociology

Santa Barbara City College

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Maya Johnston