Detail-oriented student nurse with a strong motivation to apply education in the workplace. Interested in aesthetics and aspiring to become an Aesthetic NP in the future. Collaborative team player dedicated to helping patients and staff. Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Overview
1
1
year of professional experience
Work History
Front Desk Medical Receptionist
All Florida Family and Sports Medicine
St. Cloud, FL
05.2023 - Current
Greeted patients, verified insurance information and collected copays.
Scheduled appointments, managed patient records and updated medical histories.
Prepared and maintained accurate medical charts for each patient visit.
Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
Verified patient demographics, entered data into electronic health record system and provided support to physicians.
Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
Provided customer service to patients including answering questions about treatments or services offered by the practice.
Performed quality assurance checks on documentation to ensure accuracy of data entry.
Assisted with scheduling tests or other procedures as requested by physicians or other healthcare providers.
Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
Administrative assistant & Record Custodian at PremierMED Family & Sports Medicine, Ocoee FloridaAdministrative assistant & Record Custodian at PremierMED Family & Sports Medicine, Ocoee Florida