Maya Kloss
Jacksonville,FL
Summary
Dynamic customer-focused professional with proven expertise in payment collection and cash handling at Batch Microcreamery. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Bilingual in Mandarin Chinese and English, excels in community outreach and up-selling techniques to ensure a positive shopping experience for all patrons.
Overview
2
2
years of professional experience
Work History
Cashier
Batch Microcreamery
Center Valley , PA
03.2022 - 08.2024
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Welcomed customers, offering assistance to help find store items.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Ensured compliance with all safety regulations within the store environment.
- Answered phone calls to assist customers with questions and orders.
Education
Bachelor of Arts - Criminology
West Virginia University
Morgantown05-2027
Skills
- Payment collection
- Problem solving
- Customer service
- Community outreach
- Bilingual in Mandarin Chinese and English
- Effective communication
- Attention to detail
- Cash handling expertise
- Up-selling techniques
- Customer satisfaction
- Basic math
- Guest services
- Product knowledge
- Positive and professional
- Decision-making
Languages
Chinese (Mandarin)
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Batch Microcreamery
03.2022 - 08.2024
Bachelor of Arts - Criminology
West Virginia University
Similar Profiles
Sarah CarterSarah Carter
Staff Member at Chillers MicrocreameryStaff Member at Chillers Microcreamery
Elisabeth RogersElisabeth Rogers
Ice Cream Server at Rose Rock MicrocreameryIce Cream Server at Rose Rock Microcreamery
Emmy CarpenaEmmy Carpena
Team Member at Theo's MicrocreameryTeam Member at Theo's Microcreamery