Maya Lankford
Grand Rapids,MI
Summary
Knowledgeable and skilled in both traditional and digital marketing strategies. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. 5+ years experience in customer service with an emphasis on marketing and business development.
Overview
8
8
years of professional experience
Work History
Guest Services Assistant
Barnes & Thornburg LLP
10.2022 - Current
- Perform a variety of duties in copy, print, scanning, mail, shipping/receiving, fax, reception, and hospitality.
- Event assistance, planning, and management.
- Inventory control and ordering of all office supplies.
- Assist with records management and filing.
- Maintain logs and reporting documentation with attention to detail.
- Maintain the highest level of client care while demonstrating a friendly and cooperative attitude.
Social Media Manager
Selfie Wlrd
04.2021 - 10.2022
- Schedule social media posts, create content and ads.
- Organize paperwork, update information, as well as data entry.
- Collaborate with employer to improve overall quality of guest experience.
Coach
Airstrike Volleyball Club
12.2019 - 05.2021
- Motivate and guide individuals on the basics of the sport.
- Encourage players to learn and become disciplined in all aspects.
- Teach technique and skill, while focusing on the importance of teamwork and communication.
Preschool Teacher
Sunny Bunch Christian Daycare
08.2019 - 01.2021
- Develop and deliver engaging lesson plans to a class of 2-4 year olds, ensuring accommodation for individuals with unique learning challenges.
- Provide safe childcare while teaching children basic skills and lessons.
Manager
Chocolate Moose
04.2016 - 08.2020
- Manage end-of-day bookkeeping, documenting cash flow to drive key financial reporting and decision making.
- Train new team members and create work schedule for employees.
- Provide adequate customer service to the public ensuring all orders are met correctly and expediently.
Education
BBA - Marketing
Western Governors University
07.2022
Skills
- Microsoft Suites
- Canva
- Proficient in Excel
References
Hannah Slatinsky
Manager, Selfie Wrld
hannah.slatinsky@gmail.com
616-422-8479
Rachel Wilcox
Records Manager, Barnes & Thornburg LLP
rachel.wilcox@btlaw.com
616-308-5540
Timeline
Guest Services Assistant
Barnes & Thornburg LLP
10.2022 - Current
Social Media Manager
Selfie Wlrd
04.2021 - 10.2022
Coach
Airstrike Volleyball Club
12.2019 - 05.2021
Preschool Teacher
Sunny Bunch Christian Daycare
08.2019 - 01.2021
Manager
Chocolate Moose
04.2016 - 08.2020
BBA - Marketing
Western Governors University
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