Maya Marquez
Goleta,CA
Summary
Dynamic professional with background as Front Desk at Golds Gym. Proven track record in managing front desk operations, customer service, and administrative tasks. Strong communication skills paired with the ability to quickly adapt to new software and procedures. Notable achievements include implementing effective problem-solving strategies that significantly improved member satisfaction. Thrives in fast-paced environments, consistently contributing to a positive team atmosphere and operational efficiency while maintaining a friendly personality.
Overview
3
3
years of professional experience
Work History
Golds Gym Front Desk
Shannon Rogers
Goleta, CA
11.2024 - 02.2025
- Mastered ABC system operations to facilitate member check-ins.
- Ensured members receive a friendly greeting, check-in, and prompt attention to their needs.
- Responsible for effectively setting appointments for all leads and potential new business opportunities.
- Engaged members with various fitness offerings, including personal training, group exercise classes, and Gold's Gym SoCal digital content.
- Maintained name relationships with members, served as a resource for their questions or concerns, and put them in touch with the right resources as appropriate for their needs.
Poke House
Ryan Mai
Santa Barbara, CA
10.2024 - 01.2025
- Collaborated with raw fish in food preparation.
- Performed closing tasks such as washing dishes, sweeping floors, and sanitizing work areas.
- Assembled diverse menu offerings incorporating high-quality raw seafood. Including poke bowls, hand rolls, and sushi
- Adapted effectively to different work times such as opening, midday, and closing.
Senior Sandwich Artist
Subway
Downey, CA
02.2022 - 07.2024
- I've worked at four subway locations within the past two years, due to some locations closing down.
- Managed restaurant's opening, mid-shift, and closing operations.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
Education
Some College (No Degree) - Political Science And Law
Santa Barbara City College
Santa Barbara, CaSkills
- Communication
- Fitness Experience
- Leadership
- Time management
- Have a positive, upbeat, and outgoing personality
- Cash management
- Scheduling appointments
- Telephone etiquette
Languages
English
Native/ Bilingual
Spanish
Professional
Accomplishments
- 21st Century Scholar Award.
- Team Member of the Month
Timeline
Golds Gym Front Desk
Shannon Rogers
11.2024 - 02.2025
Poke House
Ryan Mai
10.2024 - 01.2025
Senior Sandwich Artist
Subway
02.2022 - 07.2024
Some College (No Degree) - Political Science And Law
Santa Barbara City College
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