Maya Gaines
Houston,TX
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and cleaning sanitation at Marjorie Brookins. Proven ability to enhance customer satisfaction through clear communication and effective problem-solving. Skilled in cash handling and inventory management, consistently recognized for maintaining high standards of workplace safety and cleanliness.
Overview
4
4
years of professional experience
Work History
EVS Housekeeper
Marjorie Brookins
Houston, Texas
10.2024 - Current
- Ensured cleanliness of assigned areas including patient rooms, bathrooms, corridors, and offices per established protocols.
- Sanitized all surfaces and equipment to minimize infection risks.
- Conducted daily cleaning activities such as dusting, mopping, vacuuming, and waste disposal.
- Performed thorough scrubbing of toilets and sinks.
- Immediately notified supervisor of safety hazards or equipment issues.
Salesperson, Door Corp
Dara Kaiser
Houston, Texas
08.2024 - 11.2024
- Maintained organized and visually appealing sales floor to enhance customer experience.
- Collaborated with team members to consistently achieve daily sales targets.
- Counted cash, made change, and organized coupons for balanced cash register drawer.
- Utilized excellent verbal skills to engage customers and assess needs effectively.
- Increased profitability by identifying customer needs and recommending suitable offerings.
- Managed inventory levels, ensuring timely restocking of shelves as required.
Cosmetics Sales Associate
Lisa Seale
Houston, Texas
07.2023 - 07.2024
- Assisted customers with product selection and application techniques.
- Provided feedback on customer preferences to improve product offerings.
- Operated cash register accurately and efficiently processed customer payments.
- Managed stock levels by conducting regular inventories.
- Recommended, selected and located merchandise based on customer desires.
Team Member
Ana Vera-Lora
Phillipsburg, New Jersey
06.2022 - 06.2023
- Maintained inventory levels by regularly reporting shortages to management.
- Processed customer payments efficiently using cash registers.
- Executed opening and closing duties, including display setup, restocking, and cleaning sales floor.
- Collaborated with team members to enhance overall productivity and efficiency.
- Developed and nurtured working relationships with peers and upper management.
- Quickly mastered required tasks to improve personal performance.
Crew Member
Mary Rose Soto
Phillipsburg, New Jersey
01.2022 - 05.2022
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Handled cash transactions accurately at the register.
Team Member
Ana Vera-Lora
Phillipsburg, New Jersey
09.2021 - 12.2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Phillipsburg High School
Phillipsburg, NJ06-2023
Skills
- Customer service
- Workplace safety compliance
- Hazardous chemical handling
- Cleaning and sanitation
- Cash handling and management
- Basic math
- Inventory restocking
- Credit and cash transactions
- Guest inquiries
- Clear communication
Affiliations
- Singer/Songwriter
- Poetry
- Dancer/Performer
- Helping others
Languages
Spanish
Limited
Timeline
EVS Housekeeper
Marjorie Brookins
10.2024 - Current
Salesperson, Door Corp
Dara Kaiser
08.2024 - 11.2024
Cosmetics Sales Associate
Lisa Seale
07.2023 - 07.2024
Team Member
Ana Vera-Lora
06.2022 - 06.2023
Crew Member
Mary Rose Soto
01.2022 - 05.2022
Team Member
Ana Vera-Lora
09.2021 - 12.2021
High School Diploma -
Phillipsburg High School