Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maya Robinson

Charlotte,NC

Summary

Motivated and compassionate Peer Mentor with a proven track record of providing personalized academic support, life skills coaching, and emotional guidance to students with diverse abilities, including those with autism, blindness, and Down syndrome. Demonstrated leadership as a former Chick-fil-A Manager, where I developed strong communication, team management, and customer service skills. Adept at creating an inclusive and supportive environment for students, ensuring their academic success and personal growth. Currently pursuing a degree in Nursing with a strong commitment to healthcare, patient advocacy, and community service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Chick-fil-A
01.2022 - 03.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cashier

Target
05.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

CNA Student

Atrium Healthcare
05.2022 - 05.2024
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
  • Demonstrated adaptability by working in fast-paced environments and managing multiple tasks simultaneously.

Student Peer Mentor

Wingate University
02.2025 - Current
  • Provide one-on-one academic support and guidance to students with disabilities, including those with blindness, autism, and Down syndrome, fostering an inclusive and supportive learning environment.
  • Assist students with completing homework, understanding course materials, and developing effective study habits.
  • Offer personalized support with daily tasks such as laundry, organization, and time management to promote independent living skills.
  • Serve as a positive role model and trusted mentor, building strong, respectful relationships with students while encouraging social engagement and personal growth.
  • Collaborate with faculty and support staff to ensure a coordinated approach to student support and accessibility services.

Education

High School Diploma -

Military And Global Leadership Academy
Charlotte, NC
06-2024

Associate of Science - Nursing

Central Piedmont Community College
Charlotte, NC
05-2024

Bachelor of Science - Nursing And Psychology

Wingate University
Wingate, NC
05-2027

Skills

  • Active learning
  • Self-awareness
  • Study strategies
  • Assertiveness
  • Collaboration
  • Motivational techniques
  • Life skills development
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Active listening
  • Relationship building
  • Emotional support
  • Team building
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Public speaking
  • Suicide prevention
  • Staff supervision
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Leadership training
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Business planning
  • Key performance indicators
  • Financial management
  • Customer service

Certification

  • CPR and First Aid Certification (American Red Cross)Basic Life
  • Support (BLS) Certification (American Heart Association)
  • Certified Nursing Assistant (CNA) Certification
  • OSHA
  • Food Handler’s Certification (ServSafe Food Handler)
  • ServSafe Manager Certification

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Student Peer Mentor

Wingate University
02.2025 - Current

CNA Student

Atrium Healthcare
05.2022 - 05.2024

Assistant Manager

Chick-fil-A
01.2022 - 03.2024

Cashier

Target
05.2021 - 01.2022

High School Diploma -

Military And Global Leadership Academy

Associate of Science - Nursing

Central Piedmont Community College

Bachelor of Science - Nursing And Psychology

Wingate University
Maya Robinson