Maya Ruffin
Fairfax,VA
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Prepared to provide instructional support, assist in curriculum development, and contribute to positive educational environment. Skilled in facilitating learning, managing classroom dynamics, and adapting to diverse student needs.
Overview
12
12
years of professional experience
Work History
Financial Operations Specialist
Virginia Department of Housing and Community Development
Richmond, VA
01.2022 - Current
- Executing tasks related to the Virginia Rent Relief Program, a response to possible loss of income during COVID-19. Provided applicant service, keeping landlords and tenants updated on the status of their payments.
- Served as the main point-of-contact for hundreds of tenants and landlords, in and out of state, navigating the program
- Aided financial team in keying and producing checks for applicants
- Kept and updated multiple spreadsheets regarding the status of processing payments for applicants
- Aided the financial team in stopping fraudulent checks from being produced, or stopping ones that were already processed
Executive Assistant
The BattleStation Corporation
01.2021 - Current
- Executing tasks related to content creation, customer service, technical support, program delivery support, social media and general administration that help the business run smoothly and efficiently. Ensures the business stays organized and has the systems, processes and operations required to grow in a sustainable manner.
- Produces content related to the “SoulCare Academy”, including but not limited to: workbooks, ebooks, newsletters, online courses, and presentation materials
- Manages company email, identifying client needs and resolves issues in a timely manner
- Sets up and tests various integrative programs for supervisor and clientele
- Creates and maintains content schedule, edits and posts visual media
- Provides copyediting for published works, maintaining authorial style
- Surveys, tracks, and reports client feedback
Chaplain Intern
Mary Baldwin University
Staunton, VA
01.2015 - 01.2016
- Represented the University by blending passion for Religious Studies with a strong commitment to service
- Organized University’s annual Faith Fair (the coordination of over 30 religious institutions/organizations), worked with facilities management to create a floor plan, and created advertisements to distribute to students
- Designed and distributed posters, newsletters, and advertisements for Chaplain/University events
- Served as a representative for the Office of the Chaplain at campus events, and during prescribed office hours
- Completed general clerical and administrative tasks for University Chaplain
Teaching Assistant
Mary Baldwin University
Staunton, VA
01.2014 - 01.2016
- Supported faculty members, professors and department heads by performing teaching or teaching-related duties inside and outside of the classroom
- Prepared visual and supplementary materials for class, recorded attendance, and distributed assignments
- Led class discussions and study sessions for students, proctored exams, and graded tests
- Edited student assignments for professor and reported grades for approval
- Tutored and mentored students, meeting with them during office hours
Peer Advisor
Mary Baldwin University
Staunton, VA
01.2014 - 01.2016
- Served as an ambassador and guide to help incoming students get acclimated to succeed personally and academically at the University
- Facilitated multiple class sessions to welcome and help incoming students engage on campus
- Used University curriculum and other academic-related requirements and regulations to provide guidance
- Served as mediator and point-of-contact for incoming freshman class
Education
Ph.D. - Cultural Studies
George Mason University
Fairfax, VA05-2029
Master of Arts - Sociology
George Mason University
Fairfax, VA01-2019
Bachelor of Arts - Psychology, Religious Studies
Mary Baldwin University
Staunton, VA01-2016
Skills
- Reliable collaborator with strong organizational skills
- Experience with APA, ASA, MLA, and Chicago citation styles
- Experienced in office/resource management and maintenance
- Trained in writing for both academic and public audiences
- Working knowledge in Adobe Photoshop and Adobe Illustrator and in creating informational graphics
- Trained in conducting multiple qualitative research methodologies, including surveys, interviews and questionnaires
Timeline
Financial Operations Specialist
Virginia Department of Housing and Community Development
01.2022 - Current
Executive Assistant
The BattleStation Corporation
01.2021 - Current
Chaplain Intern
Mary Baldwin University
01.2015 - 01.2016
Teaching Assistant
Mary Baldwin University
01.2014 - 01.2016
Peer Advisor
Mary Baldwin University
01.2014 - 01.2016
Ph.D. - Cultural Studies
George Mason University
Master of Arts - Sociology
George Mason University
Bachelor of Arts - Psychology, Religious Studies
Mary Baldwin University