Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maya Simovski

Buncombe,IL

Summary

Highly energetic employee with years of experience working in hospitality. Detail-oriented professional with bilingual abilities and is experience in both sales and marketing. Well-educated and self-assured with superior communication skills. Eager worker always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

4
4
years of professional experience

Work History

Roam Inn

Ana Dolaski
04.2023 - 10.2023
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.

Eh Burger

Ana Dolaski
04.2023 - 09.2023
  • Cleaned and maintained kitchen equipment regularly.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Established and maintained productive staff relationships for positive working environments.
  • Verified order accuracy and quality ahead of service to maintain standards.
  • Learned new menu offerings and options easily to assist customers with selecting items.

Pizza Villa

Jody Stuart
10.2019 - 04.2023
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Provided exceptional service and assistance to guests upon check-in.
  • Provided services efficiently and with high level of accuracy.
  • Developed and implemented strategies to optimize operational efficiency and maximize profits.
  • Established and upheld high standards, promoting great customer service and assistance to guests.

Touch of Nature

Tom Brummer
06.2021 - 08.2021
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Established positive relationships with tour members through fun and engaging conversation.
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.

Education

High School Diploma -

Anna-Jonesboro High School
608 S Main St, Anna, IL
05.2022

Skills

  • Employee Performance Reviews
  • Safety Procedures
  • Maintaining Clean Work Areas
  • Customer Needs Assessments
  • Food Service Operations
  • Telephone Etiquette

Languages

Macedonian
Full Professional

Timeline

Roam Inn

Ana Dolaski
04.2023 - 10.2023

Eh Burger

Ana Dolaski
04.2023 - 09.2023

Touch of Nature

Tom Brummer
06.2021 - 08.2021

Pizza Villa

Jody Stuart
10.2019 - 04.2023

High School Diploma -

Anna-Jonesboro High School

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Maya Simovski