Maya Snow
Marina,CA
Summary
Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Monterey Peninsula Country Club
09.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
Retail Sales Associate
Nordstrom
08.2021 - 12.2021
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Folded and arranged merchandise in attractive displays to drive sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Issued receipts and processed refunds, credits or exchanges.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Used POS system to process sales, returns, online orders and gift card activations.
Server
The Original Mel’s Diner
06.2020 - 06.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items and recorded order information.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Cashier
John’s Incredible Pizza
11.2019 - 03.2020
- Answered questions about store policies and addressed customer concerns.
- Reviewed weekly sales ads and monitored price changes.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Retail Sales Associate
Fisheye Scuba
04.2019 - 08.2019
- Helped customers complete purchases and locate items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Logged reports, expenses, receipts and sales documents into digital database.
- Folded and arranged merchandise in attractive displays to drive sales.
- Issued receipts and processed refunds, credits or exchanges.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, online orders and gift card activations.
- Answered questions about store policies and addressed customer concerns.
Hostess
The Original Mel’s Diner
06.2018 - 11.2018
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took to-go orders by phone, answered customer questions and informed of accurate wait times.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Used cash registers and credit card machines to cash out customers.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Education
Bachelor of Science - Marine Science
Cal State Monterey Bay
Marina, CA06.2025
Dive Master - Scuba Diving
Dolphin Scuba Center
Sacramento, CA12.2021
High School Diploma -
Granite Bay High School
Granite Bay, CA06.2020
Skills
- Self-Motivated
- Laboratory safety protocols
- Lab equipment maintenance
- Safety Compliance
- Research and documentation
- Chemical Handling
- Hazardous Materials Handling
- Hazardous waste management
- Titration Techniques
- PCR Techniques
Certification
- Certified Dive Master, Dolphin Scuba
Timeline
Server
Monterey Peninsula Country Club
09.2023 - Current
Retail Sales Associate
Nordstrom
08.2021 - 12.2021
Server
The Original Mel’s Diner
06.2020 - 06.2021
Cashier
John’s Incredible Pizza
11.2019 - 03.2020
Retail Sales Associate
Fisheye Scuba
04.2019 - 08.2019
Hostess
The Original Mel’s Diner
06.2018 - 11.2018
Bachelor of Science - Marine Science
Cal State Monterey Bay
Dive Master - Scuba Diving
Dolphin Scuba Center
High School Diploma -
Granite Bay High School
- Certified Dive Master, Dolphin Scuba
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