Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maya Snowden

Huntington Beach,California

Summary

Dedicated and detail-oriented team member with experience in customer service, order fulfillment, and collaborative work environments. Skilled in communication, guest interaction, and quickly adapting to front-of-house operations and point-of-sale systems. Reliable and fast learning with a strong focus on delivering exceptional guest experiences while fostering positive relationships with both customers and team members.

Overview

3
3
years of professional experience

Work History

Front of House

Sprinkles Cupcakes Inc.
06.2024 - Current
  • Collaborates with front and back of house members to create a welcoming environment that fosters teamwork, maintaining a cohesive atmosphere for the satisfaction of both team members and guests alike.
  • Demonstrates full menu knowledge, including monthly specials, to confidently answer guest questions and provide personalized recommendations.
  • Maintains clear and professional communication with coworkers and management in a fast-paced setting.
  • Delivers remarkable service to guests, creating memorable and personalized guest experiences.

Customer Service Representative

M00nshot LLC
06.2022 - 06.2024
  • Assisted with packaging orders with care, ensuring all products met quality standards.
  • Adapted quickly to increased order volume, ensuring smooth operations, especially during holidays.
  • Responded to customer requests or inquiries with professionalism and care, resolving any issues regarding orders and or product concerns.

Education

Associate of Arts - Psychology

Orange Coast College
Costa Mesa, CA
06-2026

High School Diploma -

Newport Harbor High School
Newport Beach, California
06-2024

Skills

  • Front of house
  • Order Fulfillment & Inventory Management
  • Team Collaboration
  • Menu Knowledge & Food Handling
  • Strong work ethic
  • Attention to detail
  • Excellent Communication
  • Problem Solving

Languages

English
Native or Bilingual
American Sign Language
Limited Working

Timeline

Front of House

Sprinkles Cupcakes Inc.
06.2024 - Current

Customer Service Representative

M00nshot LLC
06.2022 - 06.2024

Associate of Arts - Psychology

Orange Coast College

High School Diploma -

Newport Harbor High School

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