Maya Stokes
Las Vegas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a customer service position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Licensed Massage Therapist
Zeel
11.2017 - Current
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Accepted appointments, answered phones, greeted clients , handled payments, and offered excellent client service.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Certified Massage Therapist
Massage Envy
01.2012 - 08.2017
- Provided clear, concise instructions to clients to prepare for massage services.
- Offered aromatherapy, hot stones and sugar foot scrubs as part of massage treatments.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Data Entry/Phone Representative (Seasonal)
City Clerk Election Division
01.2011 - 06.2011
- Achieved high satisfaction rating through proactive one-call resolutions of poll workers' & voter issues.
- Responded to poll workers' calls and inquiries while typing 40 wpm accurately.
- Collaborated with delivery team to track deliveries, verify equipment rentals, handle poll supplies' & ballot returns.
- Resolved poll workers' inquiries and requests quickly.
Education
Master of Advanced Study -
California Healing Arts College
West Los Angeles, CA03.2006
No Degree - Liberal Arts And General Studies
El Camino College
Torrance, CA2002
High School Diploma -
David Starr Jordan
Long Beach06.2001
Skills
- Professional Ethics
- Time Management
- Service Optimization
- Customer Needs Assessment
- Customer Service
- Relaxation Techniques
- Relationship Building
Timeline
Licensed Massage Therapist
Zeel
11.2017 - Current
Certified Massage Therapist
Massage Envy
01.2012 - 08.2017
Data Entry/Phone Representative (Seasonal)
City Clerk Election Division
01.2011 - 06.2011
Master of Advanced Study -
California Healing Arts College
No Degree - Liberal Arts And General Studies
El Camino College
High School Diploma -
David Starr Jordan
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