Maya Strickland
Gainesville,FL
Summary
Detail-oriented Clerk adept at managing multiple simultaneous tasks with minimal direction. Resilient and organized professional with excellent communication and interpersonal abilities. Liaises with colleagues and builds rapport with customers to maximize satisfaction. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
3
3
years of professional experience
Work History
Senior Clerk
North Florida Evaluation And Treatment Center
08.2021 - 04.2024
- Improved office efficiency by streamlining filing systems and organizing essential documents.
- Enhanced team productivity by coordinating schedules, managing calendars, and prioritizing tasks.
- Handled confidential information per HIPAA and the Department of Children and Families regulations.
- Increased employee satisfaction through prompt responses to inquiries and effective problem resolution.
- Reduced errors in document handling by implementing a thorough review process before submission or distribution.
- Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
Virtual Student Federal Service Intern
USAID
10.2021 - 07.2022
- Supported team members in completing tasks efficiently, resulting in improved overall productivity.
- Conducted research on the relationship between socioeconomic status from a racialized perspective and the environmental impacts of natural disasters.
- Collaborated with team members on projects, facilitating open communication and efficient task completion.
- Developed strategies to most effectively utilize federal financial and aid services in lower income communities and developing nations.
- Created recommendations to expand hiring and outreach availability to a more inclusive audience.
Education
Bachelor of Science - Environmental Science
University of Florida
Gainesville, FL05.2022
Skills
- Professional communication skills
- Analytical and descriptive writing skills
- Ability to work with and relate to people of varying ages and backgrounds
- Excellent problem-solving skills and willingness to learn necessary skills
- Experience in document filing and organization
- Ability to learn from mistakes and adapt to change
Timeline
Virtual Student Federal Service Intern
USAID
10.2021 - 07.2022
Senior Clerk
North Florida Evaluation And Treatment Center
08.2021 - 04.2024
Bachelor of Science - Environmental Science
University of Florida
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