Maya Thompson
Renton,WA
Overview
7
7
years of professional experience
Work History
Scheduling Coordinator
Genex Services LLC
10.2023 - Current
- Same duties as National Admin Assistant position
- Coordinated client requests for IME and Peer Review services by working as an intermediary between the injured claimant, carriers, attorneys, and physicians, to ensure timely, accurate, quality, and completed independent medical review report
- Scheduled and inputted data into Cadence software, assigned new cases to physicians and generated correspondence necessary to ensure claimant attendance at the appointments
- Reviewed and followed all special handling instructions for the accounts/clients
- Scheduled IME/Peer Review with appropriate physician
- contacted
National Admin Assistant
Genex Services LLC
05.2023 - 10.2023
- Applied and interpreted HIPPA law to protect claimant's personal information
- Communicated orally and in writing with claimants, attorneys, providers, and clients in order to provide and obtain information regarding cases and assist them
- Drafted and finalized email correspondence to providers for Long-Term Disability IME inquiries
- Reviewed medical reports, medical records/documents, invoices, attorney letters, health insurance claims forms for accuracy according to company rules and entered data in Cadence software to corresponding cases
- Performed administrative and clerical tasks such as voicemails, faxes, and appointment letters to enter data in Cadence software
Server
Zeeks Pizza
11.2022 - 03.2023
- Communicated with a wide variety of customers to provide information on daily specials, menu items, and answering customer concerns.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
- Organized large parties reservations efficiently and accurately.
- Assisted in training new staff members regarding restaurant protocols, safe and proper food handling procedures, and service expectations.
- Worked with POS system to place orders and manage payments.
Business Assistant
Seattle University Athletics
05.2018 - 04.2020
- Reviewed and verified credit statements, business and travel expenses for accuracy
- Applied and interpreted athletic department's regulations
- Entered business expenses into appropriate categories for budget and tracking purposes.
- Created and maintained spreadsheets using Microsoft Excel to generate reports and lists.
- Communicated with athletic coaches and office staff to obtain documentation for business and travel expenses.
- Performed daily administrative and clerical tasks to ensure smooth operations in the workplace.
Ticket Sales & Operations
Seattle University Athletics
08.2017 - 05.2018
- Sold tickets to attendees during athletic events at ticket counter.
- Provided excellent customer service, greeted & directed guests, distributed event information, and created a positive environment.
- Handled cash and card transactions with accuracy.
Education
Bachelor of Arts - in Business Administration, Marketing
Seattle University
Seattle, WA12.2021
Skills
- Verbal and Written Communication
- Detail Oriented
- Multitasking
- Organization
- Time Management
- Team Collaboration
Timeline
Scheduling Coordinator
Genex Services LLC
10.2023 - Current
National Admin Assistant
Genex Services LLC
05.2023 - 10.2023
Server
Zeeks Pizza
11.2022 - 03.2023
Business Assistant
Seattle University Athletics
05.2018 - 04.2020
Ticket Sales & Operations
Seattle University Athletics
08.2017 - 05.2018
Bachelor of Arts - in Business Administration, Marketing
Seattle University