Maya Tucci
Los Angeles,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Cracker Barrel Restaurant
Dallas, TX
12.2022 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Cashier/ Sales associate
Circle K / Shell
Victorville, CA, USA
01.2020 - 04.2022
- Provide customer service in fast paced environment
- Responsible for giving the right amount of change
- Make sure customers are satisfied
- Keep the store sanitary and clean at all times
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Independent Study -
Goodwill Education Center
06.2021
Skills
- Computer literacy
- Learns and adapts quickly to fast past environment
- Punctual and comes prepared to any task at hand
- Excellent teamwork skills
- Customer service
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Sales expertise
- Sales techniques
- Supply restocking
Volunteering History
Chino Hills Fire Explorers, Chino Hills, CA, 91709, Volunteered at special events held at the city level., Attended drills twice a month and continued to master the skills., Attended Fire Explorer academies and participated in Fire Explorer Muster competition., Ensured gear was readily available for emergency contingencies.
Timeline
Server
Cracker Barrel Restaurant
12.2022 - 09.2024
Cashier/ Sales associate
Circle K / Shell
01.2020 - 04.2022
Independent Study -
Goodwill Education Center