MAYA VIGIL
Albuquerque,New Mexico
Summary
Dynamic dental receptionist with 11 years of hands-on experience providing comprehensive support in both clinical and administrative settings. Possessing five years of expertise in effectively managing front desk operations, adept at fostering strong patient relationships and ensuring smooth office operations. Seeking to leverage extensive dental knowledge and front office management skills in a dental office administrator role.
Overview
12
12
years of professional experience
Work History
Scheduling Coordinator
McDonald and Klingler Orthodontics
Albuquerque, New Mexico
05.2023 - Current
- Expedited patient referrals to specialty offices
- Emailed images, diagnostic records
- Established a close working relationship with diagnostic imaging center to facilitate urgent scheduling of MRI for patients with complex treatment
- General administration, collecting payment, insurance verification and patient demographics.
Scheduling Coordinator
Davis Gribble Hollowwa Dental
Albuquerque, New Mexico
04.2022 - 10.2022
- Managed patient appointments, ensuring optimal scheduling to maximize office efficiency
- Handled patient records, ensuring accurate and confidential management of dental history and treatment plans
- Processed insurance claims and handled billing inquiries, ensuring timely and accurate payments
- Assisted in inventory management, ordering supplies and maintaining stock levels for office and clinical needs.
Dental Assistant
Comfort Dental
Albuquerque, New Mexico
10.2014 - 03.2020
- Developed skills in removable/fixed prosthetics E.g
- Fabrication of wax rims, custom trays and Temporary crowns
- Responsible for externs, ordering supplies and equipment maintenance
- Cross Trained for Insurance verification, and scheduling.
Administrative Assistant
New Age Dentistry
Albuquerque, New Mexico
01.2017 - 01.2017
- Scheduled and confirmed patient appointments via phone, email, and in-person interactions
- Managed multi-line phone system, directing calls and providing information to patients and vendors
- Verified patient insurance coverage and communicated benefits and eligibility information
- Assisted with financial arrangements, including payment plans and collection of patient co-pays.
Dental Assistant/Scheduling Coordinator
Family Smiles
Albuquerque, New Mexico
01.2013 - 04.2014
- Expedited patient referrals to specialty offices
- Emailed images, diagnostic records
- Established a close working relationship with diagnostic imaging center to facilitate urgent scheduling of MRI for patients with complex treatment
- General administration, collecting payment, insurance verification and patient demographics.
Education
Dental Assisting Certificate -
Quality Health Management
Albuquerque, New Mexico04.2014
Liberal Arts -
Central New Mexico community college
Albuquerque, New Mexico01.2013
High School Diploma -
Albuquerque High school
Albuquerque, New Mexico12.2011
Skills
- Problem solving
- Attention to Detail
- Effective Multitasking
- Customer service and support
- Referral Coordination
- Interpersonal Relationships
Timeline
Scheduling Coordinator
McDonald and Klingler Orthodontics
05.2023 - Current
Scheduling Coordinator
Davis Gribble Hollowwa Dental
04.2022 - 10.2022
Administrative Assistant
New Age Dentistry
01.2017 - 01.2017
Dental Assistant
Comfort Dental
10.2014 - 03.2020
Dental Assistant/Scheduling Coordinator
Family Smiles
01.2013 - 04.2014
Dental Assisting Certificate -
Quality Health Management
Liberal Arts -
Central New Mexico community college
High School Diploma -
Albuquerque High school