Maya Angelique Corrales Robles
Tucson,Arizona
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Genesis OB/GYN - Northwest
Tucson, Arizona
09.2023 - Current
- Work directly with patients by preparing patients for examination and treatment.
- Ensure expectant parents are up to date on prenatal pregnancy schedule by ensuring routine prenatal testing is completed in assurance with ACOG guidelines.
- Recorded patient medical histories and vital signs accurately for physician review.
- Review delivery notes and update patient charts with essential information.
- Assist in preparing for minor surgeries and procedures.
- Prepared examination rooms and ensured necessary medical supplies were stocked.
Medical Assistant
Rachel Rubin-Toles, MD
Tucson, Arizona
01.2023 - 09.2023
- Worked directly with patients ranging from infancy to adulthood by conducting preliminary evaluations including measuring weight, temperature, and blood pressure.
- Provided provider with essential tools, including lab requisitions, patient results, and referrals, facilitating efficient patient care.
- Collected and handled specimens for in-office testing in compliance with OSHA guidelines, ensuring accuracy and safety.
- Prepared for and assisted in routine in-office procedures.
- Equipped provider with necessary tools such as lab requisitions, patient results, and referrals.
- Performed clerical duties like greeting patients, scheduling, collecting payments, organizing patient flow, filing, and insurance verification while handling patient inquiries via phone and fax in a timely and pleasant manner.
Membership Clerk
Costco Wholesale
Tucson, Arizona
07.2021 - 03.2023
- Served as ambassador for member needs and inquiries, enhancing customer shopping experience through personalized recommendations and fostering company loyalty.
- Processed and created new member accounts and renewal payments, managing over 50 accounts to ensure accuracy and completeness.
- Informed members about benefits and applied unique selling tactics to achieve target sales goals.
Front End Cashier
Costco Wholesale
Tucson, Arizona
05.2021 - 06.2021
- Interacted with over 300 customers daily, managed product transactions, resolved conflicts, and answered questions to enhance customer service and communication.
- Provided exceptional customer service to improve overall shopping experience.
- Resolved customer complaints promptly, ensuring customer satisfaction and fostering loyalty.
Front End Assistant
Costco Wholesale
Tucson, Arizona
11.2020 - 05.2021
- Supported all warehouse departments by serving members and cashiers, utilizing strategic planning to ensure accurate transaction processing, preventing inventory and sales loss.
- Facilitated positive member experiences by organizing inventory, providing product recommendations, and efficiently transporting large merchandise into vehicles.
- Aided customers in finding products in locating products and answering inquiries.
Education
Liberal Arts - Career plan in Radiologic Technology
Pima Community College
Tucson, ArizonaMedical Assistant Program -
Pima Medical Institute
Tucson, ArizonaHigh School Diploma - with high honors
Nogales High School
Nogales, ArizonaSkills
- Patient vital signs
- Phlebotomy
- Injections
- EKGs
- Routine Laboratory Tests
- Electronic Health Records
- Medical Record Management
- Billing and Coding
- Insurance Verification
- Patient Education
- Organizational Skills
- Collaboration & Leadership
- Conflict Resolution
- Interpersonal Communication
- Bilingual
Certificates and Certifications
- Medical Assistant Certificate, 02/20/23, Pima Medical Institute
- BLS CPR, 10/03/24, 10/01/26, American Heart Association
- HIPAA & OSHA, 08/01/22, Pima Medical Institute
Timeline
Medical Assistant
Genesis OB/GYN - Northwest
09.2023 - Current
Medical Assistant
Rachel Rubin-Toles, MD
01.2023 - 09.2023
Membership Clerk
Costco Wholesale
07.2021 - 03.2023
Front End Cashier
Costco Wholesale
05.2021 - 06.2021
Front End Assistant
Costco Wholesale
11.2020 - 05.2021
Liberal Arts - Career plan in Radiologic Technology
Pima Community College
Medical Assistant Program -
Pima Medical Institute
High School Diploma - with high honors
Nogales High School