Summary
Overview
Work History
Education
Skills
Timeline
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Maya Bell

Maya Bell

San Bernardino ,CA

Summary

A dedicated hospitality professional with a strong background in customer service, bartending, and brand representation. Trained in bartending school, I have a passion for bartending and mixology. It is essential to provide responsible alcohol service that can create exceptional guest experiences. With a keen eye for detail, multitasking, and a passion for customer satisfaction, I thrive in fast paced environments while maintaining high standards of service. Whether it is engaging with diverse clientele or ensuring seamless operations, I am committed to delivering top-tier hospitality for every employer and guest alike.

Overview

1
1
year of professional experience

Work History

Guest Service Representative

Toyota Arena
11.2024 - Current
  • Often being the first point of contact for guests, everyone is greeted and welcomed with exceptional customer service.
  • Assisting with ticketing, ushering, and directing guests to the corresponding locations on their tickets.
  • Responsible for operating the VIP lounge and distributing wristbands to guests who have VIP access.
  • Resolving guest complaints diplomatically to maintain a positive reputation and high customer satisfaction rates.
  • Developing a strong rapport with returning guests to foster loyalty and repeat business.

Bartender

Nick Graves (Smoking Gun Bar Staffing)
08.2024 - Current
  • Worked closely with Nick Graves as a bartender during private events.
  • Mixing, serving, and garnishing alcoholic and non-alcoholic beverages.
  • Providing responsible alcohol service through I.D. verifications and monitoring of intoxication levels.
  • Cleaning and sanitizing all bar surfaces and equipment to ensure food-safe practices.
  • Responsible for accurate drink charges and handling all cash sales.

Education

Certificate -

Inland Empire Bartending School
Riverside, CA
11.2024

Associates In Fine Arts -

Riverside City College
Riverside, CA
06.2018

Skills

    Expertise in customer service, promotional modeling, event hosting, brand activations, product demonstrations and restaurant service

    Highly skilled in problem solving, multitasking, time management, and maintaining attention to detail in a fast-paced environment

Timeline

Guest Service Representative

Toyota Arena
11.2024 - Current

Bartender

Nick Graves (Smoking Gun Bar Staffing)
08.2024 - Current

Certificate -

Inland Empire Bartending School

Associates In Fine Arts -

Riverside City College

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Maya Bell