Maya Lewis
American Fork,UT
Summary
Ambitious and self-motivated professional, my goal is to learn and grow with every job opportunity. I take pride and responsibility in my role of the workforce. I will do everything I can to elevate and improve on my skills and competence in performance and team building. I believe that the environment you surround yourself in, greatly affects/improves work output. I will do everything I can to maintain a positive, and favorable place of work, while also striving to achieve professional goals. My experience in training has helped emphasize the importance of know-how and can-do.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Progression Trainer/Data Analysis
Solo LLC
Lehi, USA
02.2021 - 11.2023
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Facilitated group discussions between participants to promote active engagement in learning activities.
- Managed learning experience consistent with company philosophy and company-wide strategies.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Assisted with the development of online learning modules for remote learners.
- Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
- Collaborated with internal business partners to create industry-specific course content.
- Developed assessment tests to evaluate trainees' knowledge of course material.
Packout/Support
PharmaTech Labs
Lindon, USA
09.2020 - 03.2021
- Open & flexible job, taught the value of independence and a well run business machine.
- Learned the importance of teamwork and communication.
- Worked closely with management team to develop strategies regarding packout operations.
- Coordinated the packing of orders with warehouse personnel to ensure timely delivery.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Performed daily cycle counts to verify inventory accuracy and integrity of system data.
- Organized, labeled and stored items in designated areas according to established procedures.
- Exceeded customer satisfaction by finding creative solutions to problems.
Barista
Elevated Grounds
Lindon, USA
09.2019 - 11.2020
- Received food handlers permit.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Received and accurately processed customer payments.
- Described menu items to customers and suggested products based on stated preferences.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Maintained calm demeanor during high-volume periods and special events.
Education
High School Diploma -
Pleasant Grove High School
Pleasant Grove, UT05.2020
Some College (No Degree) -
Utah Valley University
Orem, UtahSkills
- Google Sheets, Docs, Forms
- Microsoft Software / Office 365
- Online Instruction
- Materials Preparation
- New Hire Training
- Creative Problem-Solving
- Brand Building and Awareness
- Presentations and Demonstrations
- Computer Technology
- Training Initiatives
- Payment Collection
Certification
- Food Handlers Permit
Languages
Spanish
Limited
References
- Anna Hadley Cano, Manager, Solo LLC, 385-309-4920
- Derek Scoville, Teacher/Mentor, PGHS, 801-636-4597
Timeline
Progression Trainer/Data Analysis
Solo LLC
02.2021 - 11.2023
Packout/Support
PharmaTech Labs
09.2020 - 03.2021
Barista
Elevated Grounds
09.2019 - 11.2020
High School Diploma -
Pleasant Grove High School
Some College (No Degree) -
Utah Valley University
- Food Handlers Permit
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