Maya Dawson
Atlanta,United States
Summary
Motivated team player with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
Piedmont Orthopedics
08.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
Waitress
Rosa Mexicano
10.2019 - 03.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed food resources, memorized orders and coordinated customer service.
Waitress
Rock N Roll Cafe
01.2018 - 07.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
Waitress
Olive Garden
03.2016 - 08.2017
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Bachelor of Science - Sports Medicine
Howard University
Washington, DC12.2021
Skills
- Transactions and Cash Handling
- Team Player
- Customer Service and Rapport
- Specials Promotion and Upselling
- High Volume Dining
- Service-Oriented
- Order Accuracy and Delivery
Timeline
Patient Service Representative
Piedmont Orthopedics
08.2021 - Current
Waitress
Rosa Mexicano
10.2019 - 03.2020
Waitress
Rock N Roll Cafe
01.2018 - 07.2019
Waitress
Olive Garden
03.2016 - 08.2017
Bachelor of Science - Sports Medicine
Howard University
Similar Profiles
Camarah StocksCamarah Stocks
Surgery Scheduler at Piedmont Orthopedics OrthoAtlantaSurgery Scheduler at Piedmont Orthopedics OrthoAtlanta
Jasmine SharpeJasmine Sharpe
Scheduler at Piedmont Healthcare/Piedmont Heart InstituteScheduler at Piedmont Healthcare/Piedmont Heart Institute
Heather RoseHeather Rose
Health Information Specialist at Fort Wayne OrthopedicsHealth Information Specialist at Fort Wayne Orthopedics