Maya Speranza
Pittsburgh,PA
Summary
Early-career professional delivering customer service and office support across fast-paced retail and hospitality environments. Skilled in client communication, attention to detail, and operational support. Consistently maintains organized workspaces and supports daily team workflows.
Overview
4
4
years of professional experience
Work History
Design Center Assistant
Murrysville Design Center
Murrysville, Pennsylvania
11.2022 - Current
- Collaborated on design selections for residential and commercial projects, contributing to client satisfaction.
- Assisted design staff with client product selections to ensure alignment with client preferences.
- Accompanied design staff to client homes and businesses.
- Organized studio displays and maintained floor space to improve functionality and visual appeal.
- Reviewed current social media strategy.
- Suggested and applied new ideas and content to social media platforms.
Front of House Coordinator
Eighty Acres Kitchen & Bar
Pittsburgh, Pennsylvania
06.2023 - 07.2026
- Greeted guests entering Eighty Acres Kitchen & Bar with courteous, professional service.
- Escorted guests to tables and delivered menus promptly.
- Coordinated reservation tracking, waitlist flow, and table assignments to optimize guest seating.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room traffic to ensure seamless service and enhance guest experience.
- Facilitated comfortable dining experiences by accommodating guests with children and special needs.
- Answered phone calls regarding dining questions and reservation requests.
- Completed opening and closing duties such as restocking supplies and cleaning work areas.
- Supported serving staff, food runners, and bussers to keep dining room presentable and guest-ready.
- Assigned seating based on customer preferences and restaurant policies.
Retail Store Associate
Gifted Hands
Murrysville, Pennsylvania
08.2023 - 07.2024
- Supported retail operations through customer service, inventory management, and merchandising.
- Helped train new hires on proper cashiering techniques.
- Built strong communication skills through regular interaction with customers and staff.
- Organized and prepared sales reports while updating product information to streamline administrative processes.
- Maintained an organized and hygienic work area to ensure safety and improved operational efficiency.
- Restored damaged jewelry using precision tools and techniques.
Education
Bachelor of Science - Nutrition Sciences
University of Pittsburgh
Pittsburgh, PA05-2030
High School Diploma -
Franklin Regional High School
Murrysville, PA06-2026
Skills
- Effective verbal, written, and non-verbal communication
- Highly organized
- Social media management
- Positive attitude
- Interpersonal skills
- Time management
Charitable Contributions
- Active volunteer for Toys For Pittsburgh Tikes
- Mission trip participant and instructor in the Dominican Republic
- Volunteer at Westmoreland Community Food Bank
- Cornerstone Ministries kids' camp counselor
Timeline
Retail Store Associate
Gifted Hands
08.2023 - 07.2024
Front of House Coordinator
Eighty Acres Kitchen & Bar
06.2023 - 07.2026
Design Center Assistant
Murrysville Design Center
11.2022 - Current
Bachelor of Science - Nutrition Sciences
University of Pittsburgh
High School Diploma -
Franklin Regional High School