Mayelin Leiva Bello
West Palm Beach ,Florida MS
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
32
32
years of professional experience
Work History
Secretary
Esencial Energy LLC
Registered Behavior Technician
Bencosme Consulting
03.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Secretary
Esencial Energy LLC
06.2022 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Representative of a Travel Agency
Hola Sun Caribe Sol
11.2011 - 03.2020
- Opened and sorted mail and distributed on daily basis.
- Maintained understanding of accounting system and utilized functions.
- Assisted in completing basic work lists.
- Received and reviewed daily reports for distribution.
- Processed requests from vendors and co-workers.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
Teacher of Foreign Language .
Educational System
08.1992 - 07.2007
- Designed task-oriented activities and games to facilitate better language acquisition.
- Prepared course materials such as syllabi, homework assignments, and handouts.
- Determined learning needs and styles of students to target lesson plans.
- Assessed student progress and set objectives for following month.
- Tailored classes to students' learning styles by designing engaging and informative activities specific to needs.
- Provided written and oral feedback to parents on students' progress.
- Collaborated with fellow teachers to streamline lesson plans, share creative activities and accelerate student learning.
- Developed worksheets, PowerPoint presentations and group activities from scratch.
- Utilized various teaching methods, including technology and other interactive activities to enhance learning experience.
- Coordinated special excursions to local points of interests and more extensive study trips to expand learning for Type-language students.
- Used Software to monitor and record student progress.
Education
ISP Felix Varela
Santa Clara , Villa Clara. Cuba07.1998
Skills
- Call Forwarding
- Administrative Procedures
- Payment Distribution
- Confidentiality and Data Protection
- Organize Files
- Meeting Support
- Office Staff Leadership
- Legal Document Preparation
- Confidentiality Understanding
Languages
Spanish, English, little French
Native or Bilingual
Timeline
Registered Behavior Technician
Bencosme Consulting
03.2024 - Current
Secretary
Esencial Energy LLC
06.2022 - Current
Representative of a Travel Agency
Hola Sun Caribe Sol
11.2011 - 03.2020
Teacher of Foreign Language .
Educational System
08.1992 - 07.2007
ISP Felix Varela
Secretary
Esencial Energy LLC
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