Mayerly Atehortua-Banol
Paterson
Summary
Dynamic professional experienced in managing healthcare projects from initiation to completion. Skilled in stakeholder engagement, risk mitigation, and training, contributing to effective teamwork and streamlined processes across diverse specialties.
Overview
9
9
years of professional experience
Work History
Project Manager
Summit Health/Village Medical
01.2024 - Current
- Manage cross-functional healthcare projects across multiple specialties from initiation through close-out, ensuring delivery on time, and alignment with clinical and operational goals. Including, but not limited to, site consolidations, closures, and integrations.
- Develop project plans outlining the scope, tasks, timelines, and resources required.
- Monitor project progress and adjust schedules as needed for efficiency.
- Coordinate resources with various workstreams and departments for the successful completion of projects.
- Facilitate meetings to gather stakeholder input, address project requirements, and manage issue resolution.
- Collaborate closely with senior management on long-term strategic planning initiatives, the adoption of new processes, and workflows optimization.
- Identify risks associated with each project, and develop strategies for mitigating those risks.
- Travel to various locations nationwide to support projects based on organizational needs. Flexible with schedules and assignments.
Assistant Manager
Summit Health
05.2022 - 01.2024
- Provided leadership and supported day-to-day operations within the team, integrating the office setting along with the multispecialty and integration team leadership.
- Completed integration team schedules, supervised daily operations, and assigned duties, utilizing resources effectively.
- Managed employees' time-off requests, timecards, and expense reports.
- Identified training needs, and coordinated training for the integration team to maintain smooth department functioning.
- Conducted annual performance evaluations.
- Ensure the team remains updated to support integrating offices, as well as keeping the team on track to meet goals in support of the organization's mission, vision, and values.
Lead Medical Assistant, Specialist Integrations
Summit Health
02.2022 - 05.2022
- Served as a role model, resource, and mentor for clinical services integration employees, providers, and colleagues.
- Led the implementation, management, and refinement of new and established workflows that were developed for and maintained for the integrating practice.
- Subject matter expert for integrations on company policies and EMR systems.
- Oversight of the promotion and reinforcement of standardized workflows, with integration-certified Medical Assistants.
- Responsible for addressing and resolving patient complaints and issues at integrations. Communicated issues and resolutions to the office supervisory team, integration team leadership, and providers, as necessary.
Integration Specialist
Summit Health
06.2017 - 02.2022
- Worked collaboratively with integration leadership, as well as a multidisciplinary team, to assist with the development, planning, and implementation of standardized clinical office workflows and processes, following best practices at the integrating practice.
- Assisted in updating clinical reference material according to organizational changes, guideline updates, requirements, and workflows.
- Trained new staff on policies, procedures, and best practices for patient service, including navigation of the EHR systems.
- Facilitated and coordinated clinical orientation for new hires.
- Assessed patterns, trends, and developed action plans to address gaps.
- Communicated updates to the clinical team to validate clinical competencies, skills, and techniques based on performance standards.
- Provided constructive feedback to foster a positive morale for the integration team and employees, physicians joining through an integrating practice, creating an engaging learning environment.
- Traveled to various locations in NJ and out of state. Flexible with schedules and assignments.
Education
Associate of Applied Science - Medical Assistant Certificate
Branford Hall Career Institute
Parsippany, NJ06-2017
ELS Course
Passaic County Community College
Paterson, NJ05-2015
High School Diploma -
Institucion Educativa C.A.S.D
Armenia, Colombia12-2009
Skills
- Clinical workflow integration
- Proficient in the entirety of Smartsheet and Microsoft Office Suite, including Outlook, PowerPoint, Excel, and Teams
- Process optimization
- Resource allocation
- Training, management, and organizational skills
- Adaptability to work under pressure
- Bilingual
- Effective team player
- Flexibility with work schedules
- Patient preparation and maintaining patient flow
- Perform vital signs, EKG, point of care testing
Timeline
Project Manager
Summit Health/Village Medical
01.2024 - Current
Assistant Manager
Summit Health
05.2022 - 01.2024
Lead Medical Assistant, Specialist Integrations
Summit Health
02.2022 - 05.2022
Integration Specialist
Summit Health
06.2017 - 02.2022
Associate of Applied Science - Medical Assistant Certificate
Branford Hall Career Institute
ELS Course
Passaic County Community College
High School Diploma -
Institucion Educativa C.A.S.D