Mayghen Schaeffer
Kissimmee
Summary
Experienced Barista Shift Supervisor with a strong track record of successfully managing daily operations at high-traffic locations. Skilled in record-keeping, employee training, and efficient inventory management. Motivated and organized individual excelling in outstanding customer service and ensuring smooth workflow.
Overview
9
9
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
12.2019 - Current
- Maintain station and facility cleanliness to uphold operable standards
- Generate a friendly atmosphere by encouraging employees to engage in genuine conversation with guests
- Address customer issues with professionalism and tact to drive customer satisfaction and repeated business
- Quickly identify and resolve bottlenecks to efficiently serves guest in all channels
- Maintain accurate inventory counts to meet customer demands and sustain operations
Kitchen Manager
KeKe’s Breakfast Cafe
02.2019 - 03.2020
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning
- Scheduled and received food and beverage deliveries, adhering to food cost and budget
- Delegated food preparation duties to staff and verified proper execution and delivery of menu items
- Tested product for quality and temperature control
Assistant Manager
Newk’s Eatery
10.2015 - 02.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Created schedules to meet coverage and service demands
- Generated repeat business by providing exceptional customer connections and knowledgeable service
- Assessed job applications and made hiring recommendations to bring in top candidates for vacancies
Education
High School Diploma -
Calaveras High School
San Andreas, CA06.2010
Skills
- Cash handling accuracy
- Verbal and Written Communication
- Cleanliness maintenance
- Staff training and development
- Drink and food preparation speed
- Active listening and critical thinking
- Customer service focus
- Staff motivation
Timeline
Barista Shift Supervisor
Starbucks
12.2019 - Current
Kitchen Manager
KeKe’s Breakfast Cafe
02.2019 - 03.2020
Assistant Manager
Newk’s Eatery
10.2015 - 02.2019
High School Diploma -
Calaveras High School
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