Dynamic manager with expertise in team leadership, operations management, and conflict resolution. Proven ability to optimize workflows and drive project success, enhancing organizational efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Manager
AFRICANITA2 LLP
Seattle, WA
03.2026 - Current
Assisted in coordinating project timelines and deliverables across teams.
Supported management in developing operational strategies to enhance efficiency.
Collaborated with team members to identify process improvement opportunities.
Gained familiarity with project management tools and communication platforms.
General Director
MANGIMAV COMERCIO GERAL E SERVIÇOS
Angola
11.2019 - Current
Led strategic planning initiatives to enhance company growth and market presence.
Oversaw operational efficiency, optimizing workflows and resource allocation for improved performance.
Developed and implemented policies to ensure compliance with industry regulations and standards.
Managed cross-functional teams, fostering collaboration and driving project success across departments.
Analyzed market trends to inform business decisions and identify new opportunities for expansion.
Cultivated relationships with key stakeholders to strengthen partnerships and enhance service offerings.
Directed financial management processes, including budgeting, forecasting, and cost control measures.
Gerente
C.C. JMM Ponto De Referência Zaire
Mbanza Kongo
03.2015 - 02.2020
Led cross-functional teams to enhance operational efficiency and drive project success.
Developed and implemented strategic initiatives to optimize resource allocation and reduce costs.
Managed performance evaluations, fostering professional development among team members.
Analyzed market trends, informing decision-making processes for service improvements.
Network Technical Support Engineer
JOSEMAR
Mbanza Kongo
11.2013 - 03.2015
Provided technical support for network infrastructure troubleshooting and maintenance.
Configured and optimized routing protocols to enhance network performance.
Collaborated with cross-functional teams to resolve complex network issues efficiently.
Mentored junior engineers on best practices in network configuration and security protocols.
Developed documentation for network processes, ensuring consistency and knowledge sharing.
Managed multiple priorities simultaneously while responding effectively to urgent requests from clients experiencing network issues.
Created VPN infrastructure and allowed for secure remote connections.
Set up hardware and software in optimal configurations to meet network performance requirements.
Designed and evaluated WAN and LAN connectivity technologies.
Monitored network hardware operations to evaluate proper configuration.
Education
Informatics
Instituto Superior De Informática, Programação E Analise
Kinshasa
10-2013
Skills
Customer service
Team leadership
Time management
Decision-making
Task delegation
Documentation and reporting
Operations management
Conflict resolution
Languages
Portuguese
Native or Bilingual
French
Full Professional
English
Limited Working
Interests
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
I enjoy helping others and giving back to the community
Cooking
Youth Development Programs
Reading
I participate in a variety of outdoor recreational activities
App Development
Developing software, websites, and apps in various programming languages
Timeline
Manager
AFRICANITA2 LLP
03.2026 - Current
General Director
MANGIMAV COMERCIO GERAL E SERVIÇOS
11.2019 - Current
Gerente
C.C. JMM Ponto De Referência Zaire
03.2015 - 02.2020
Network Technical Support Engineer
JOSEMAR
11.2013 - 03.2015
Informatics
Instituto Superior De Informática, Programação E Analise