Maylen Gaspar
Chicago,IL
Summary
Dynamic professional with a strong background in office administration and customer service, notably at E&J Kitchen Designs. Proven ability to enhance team performance through effective training and motivation. Skilled in maintaining confidentiality and streamlining processes, contributing to increased efficiency and a positive organizational image.
Professional leader with high standards, prepared to guide teams in fast-paced production environment. Proven track record in optimizing workflow, ensuring quality, and driving continuous improvement. Strong focus on team collaboration, problem-solving, and achieving operational goals. Known for adaptability and reliability in meeting changing demands. Proficient in process management, safety protocols, and staff training.
Overview
5
5
years of professional experience
Work History
Secretary
E&J Kitchen Designs
05.2025 - 08.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
General Laborer
Perzonalization Mall
10.2023 - 01.2024
- Prepared orders for shipment by carefully selecting items from storage locations according to pick lists.
Line Leader
Aaron Thomas Company
07.2020 - 03.2023
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Increased production efficiency by implementing lean manufacturing principles and streamlining processes.
- Used computer systems to perform diagnostics on electronic and communications components.
- Followed daily production schedules for organized and on-time deliveries.
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Employee training
- Staff motivation
- Team Training
Languages
English
Native or Bilingual
Timeline
Secretary
E&J Kitchen Designs
05.2025 - 08.2025
General Laborer
Perzonalization Mall
10.2023 - 01.2024
Line Leader
Aaron Thomas Company
07.2020 - 03.2023