Maylen Sannar
Gridley,CA
Summary
Detail oriented worker with two years of experience identifying and assessing customer needs in both corporate and family owned businesses. Skillful in handling customer complaints and processing customer orders. Respectful and positive individual possessing, first-rate multitasking and active listening skills. Very organized at all times and detail oriented in all aspects of the job.
Overview
2
2
years of professional experience
Work History
Sales Clerk
Hard Rock Casino
09.2023 - 11.2023
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Assisted over 100 customers daily with buying experience to increase customer satisfaction ratings 10%
Beauty Advisor
Ulta
10.2022 - 12.2022
- Maintained counter and display areas for cleanliness and organization.
- Utilized POS system to process cash, credit card and mobile pay transactions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Supported retail operations by helping store managers with administrative tasks.
Customer Relations
Gridley Country Ford
11.2021 - 05.2022
- Anticipated needs and resolved problems to keep customers happy.
- Assisted store customers face-to-face and via telephone to answer questions and resolve issues.
- Helped customers set up accounts and complete new purchases.
- Managed high volume of interactions in fact-paced environments, consistently delivering fast, knowledgeable support.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
Accounts Payable and Receivable Clerk
Dow Lewis Motors
08.2021 - 11.2021
- Processed credit card payments and accurately handled cash.
- Sustained revenue by bringing in new customers and continuously connecting established accounts.
- Prepared vendor invoices and processed incoming payments.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
Education
High School Diploma -
Live Oak High School
Live Oak, CA06.2020
Skills
- Customer Service
- Cash Register operation
- Point of sale system
- Multi-line phone operation
- Positive and professional
- Good communication
Timeline
Sales Clerk
Hard Rock Casino
09.2023 - 11.2023
Beauty Advisor
Ulta
10.2022 - 12.2022
Customer Relations
Gridley Country Ford
11.2021 - 05.2022
Accounts Payable and Receivable Clerk
Dow Lewis Motors
08.2021 - 11.2021
High School Diploma -
Live Oak High School