Maylene Yang
Green Bay
Summary
Experienced with plasma collection and donor care. Utilizes expertise in safety protocols to enhance operational efficiency.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Senior Plasma Center Technician
Biolife Plasma Services
06.2024 - Current
- Enhanced plasma center operations by implementing efficient work processes and maintaining a clean, organized environment.
- Expedited donor processing by skillfully operating advanced screening technology such as plasmapheresis machines.
- Provided exceptional customer service to donors during pre-donation evaluation, donation process, and post-donation care.
- Ensured donor satisfaction with compassionate care, clear communication, and attention to individual needs.
Behavioral Technician
Wisconsin Early Autism Project
10.2022 - 08.2023
- Utilized problem solving strategies to address challenging behaviors
- Monitored client progress through data collection and analysis
- Provided positive reinforcement strategies to encourage desired behaviors in clients
- Demonstrated strong organizational skills to ensure accurate record-keeping of client progress
- Monitored client data collection to measure progress towards goals
- Kept patient files confidential and secure from unauthorized access to maintain privacy
- Attended team meetings with supervisor and family to discuss patient and progress
Cashier
CVS Pharmacy
07.2021 - 08.2022
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Helped restock shelves when necessary to maintain an organized display area
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
Education
University of Wisconsin-Green Bay - Phycology
University of Wisconsin-Green Bay
High School Diploma -
Green Bay West High School
01.2022
Skills
- Organization Skills
- Communication
- Customer Service
- Staff Training
Timeline
Senior Plasma Center Technician
Biolife Plasma Services
06.2024 - Current
Behavioral Technician
Wisconsin Early Autism Project
10.2022 - 08.2023
Cashier
CVS Pharmacy
07.2021 - 08.2022
High School Diploma -
Green Bay West High School
University of Wisconsin-Green Bay - Phycology
University of Wisconsin-Green Bay
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