Maylin Arce
Perth Amboy
Summary
I am dedicated with a strong passion for the mental health field. I am committed to learning, growing, and making a meaningful impact as a mental health professional. I'm known for my hard-working nature and eagerness to expand my knowledge as I continuously develop skills that complement my career aspirations.
In addition to my academic pursuits, I bring valuable expertise as a medical field office manager, possessing skills in organization, communication, and multitasking. This experience enhances my ability to manage administrative responsibilities while staying focused on the well-being of individuals. Combining my educational background and practical experience, I am well-positioned to thrive in the dynamic and impactful world of mental health care.
Overview
8
8
years of professional experience
Work History
Office Manager
FYZICAL Therapy & Balance Centers
08.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular staff evaluations, providing constructive feedback and identifying opportunities for professional growth.
- Confirmed appointments, communicated with patients, and updated patient records.
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
Pharmacy Technician
CVS Pharmacy
03.2021 - 08.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- COVID-19 Testing
Cashier/ Customer Service Representative
Lowe's Home Improvement
10.2017 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Retail
Icing by Clarie’s
09.2016 - 08.2017
- Oversaw daily store operations, ensuring a clean, organized, and visually appealing retail space.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Psychology And Psychiatric Rehabilitation
Kean University
Union, NJ12-2024
Bachelor of Science - Psychology And Psychiatric Rehabilitation
Rutgers University
Piscataway, NJ12-2024
Associate of Science - Psychology And Psychiatric Rehabilitation
Rutgers University
Piscataway, NJ05-2022
Associate of Science - Psychology And Psychiatric Rehabilitation
Middlesex County College
Edison, NJ05-2022
High School Diploma -
Perth Amboy High School
Perth Amboy, New Jersey06.2017
Skills
- Customer/Client Service
- Organizational Skills
- Office Work
- Data entry
- Clear oral/written communication
- Administrative support
- Clerical support
- Relationship building
- Cultural competence
- Active listening
- Critical thinking
- Adaptability
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Office Manager
FYZICAL Therapy & Balance Centers
08.2021 - Current
Pharmacy Technician
CVS Pharmacy
03.2021 - 08.2021
Cashier/ Customer Service Representative
Lowe's Home Improvement
10.2017 - 03.2021
Retail
Icing by Clarie’s
09.2016 - 08.2017
Bachelor of Science - Psychology And Psychiatric Rehabilitation
Kean University
Bachelor of Science - Psychology And Psychiatric Rehabilitation
Rutgers University
Associate of Science - Psychology And Psychiatric Rehabilitation
Rutgers University
Associate of Science - Psychology And Psychiatric Rehabilitation
Middlesex County College
High School Diploma -
Perth Amboy High School
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