Maylin Cubelo
Miami,Florida
Summary
A loving, Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level Nursing position to help launch career while achieving company goals.
Overview
18
18
years of professional experience
Work History
Customer Returns Processor
Amazon
Louisville, KY
10.2022 - 11.2024
- Verified all return information on the sales order to ensure proper authorization was given for the return.
- Received returned goods and completed necessary paperwork to process returns.
- Ensured that all returned items were properly documented according to established guidelines.
Retail Sales Associate
Burlington
Miami, FL
08.2023 - 05.2024
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Promoted special offers and discounts to encourage additional purchases.
- Completed transactions in an efficient manner while providing excellent customer service.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Customer Service Representative
Ambert Medical Care Center
Miami, FL
01.2023 - 07.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed positive relationships with customers through friendly interactions.
- Implemented innovative methods for streamlining the customer service process.
Administer of Red
Bank of Credit and Commerce
Havana, Cuba, Cuba
07.2016 - 08.2021
- Identified needs of customers promptly and efficiently.
- Conducted testing of software and systems to ensure quality and reliability.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
Informatics Specialist
Hospital of Benefica
Havana, Cuba
10.2010 - 04.2016
- Conducted research on new technologies to identify potential solutions for business needs.
- Created detailed documentation for users including operating instructions and training materials.
- Utilized programming languages such as Java, C++, HTML and SQL for application development.
- Designed, developed and tested software applications according to user requirements.
- Developed, implemented and evaluated informatics solutions and data structures to support patients and health care professionals.
Computer Technician
Palacio of Computer
Havana, Cuba
06.2006 - 09.2010
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Performed basic network troubleshooting and maintenance activities.
- Implemented security measures to protect against unauthorized access or viruses.
Education
Associate of Science - Nursing
Royal Advanced Institute
Miami, FL01-2025
Improvement in The Level of English
EnGen
Kentucky01-2023
Tecnico Medio Informatica
14 De Junio
Cuba02-2006
High School Diploma -
Martires De Chile
Cuba04-2005
Skills
- Effective Communication
- Attention to detail
- Cashier
- Reliable
- Caring and Patient Oriented
- Able to multitask
- Good listener Problem-Solving
- Workplace Safety
- Computer Skills
TRAINING
Basic Life Support (CPR and AED)
American Heart Association
Apex Fingerprinting
Duration 5 years
Driver License
Full
Affiliations
I graduated with Honors.
Timeline
Retail Sales Associate
Burlington
08.2023 - 05.2024
Customer Service Representative
Ambert Medical Care Center
01.2023 - 07.2023
Customer Returns Processor
Amazon
10.2022 - 11.2024
Administer of Red
Bank of Credit and Commerce
07.2016 - 08.2021
Informatics Specialist
Hospital of Benefica
10.2010 - 04.2016
Computer Technician
Palacio of Computer
06.2006 - 09.2010
Associate of Science - Nursing
Royal Advanced Institute
Improvement in The Level of English
EnGen
Tecnico Medio Informatica
14 De Junio
High School Diploma -
Martires De Chile
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