Proficient restaurant team leader skilled in supervising staff and optimizing operational efficiency. Expertise in task delegation and bilingual communication enhances team performance and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Restaurant Team Leader
McDonald's Restaurant
Columbia MD
09.2024 - Current
Supervised team members during shifts to ensure operational efficiency and customer satisfaction.
Trained new staff on food safety standards and service protocols for consistent quality delivery.
Monitored inventory levels and coordinated restocking of supplies to maintain optimal service flow.
Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
Collaborated with management to develop strategies for improving service speed during peak hours.
Implemented daily cash handling procedures, ensuring accuracy in financial transactions and reporting.