Maylin Torres
Boynton Beach
Summary
Accomplished healthcare professional with extensive experience in regulatory compliance, risk assessment, process improvements, and policy implementation within regional operations. Skilled in effective communication and strategic planning to uphold compliance integrity standards and organizational goals to deliver better patient care and operational efficiency. Organized and detail-oriented individual with success in collaborating with diverse teams to enhance operational workflows in both clinical and corporate environments over a span of 25 years.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Paley Institute
West Palm Beach
10.2025 - Current
- Prepared reports and presentations for senior leadership review, ensuring clarity and relevance of information.
- Supported executive team by scheduling meetings and managing calendars, facilitating smooth operations.
- Managed correspondence, ensuring timely communication with staff and external partners.
- Answered phone calls and emails to provide accurate information, enhancing effective business correspondence.
- Facilitated communication between different departments within the organization.
- Supported budgeting processes by tracking expenses and processing invoices.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Regional Compliance Officer
GenesisCare
Fort Myers
02.2020 - 10.2025
- Ensured compliance with healthcare regulations and standards across operations.
- Monitored changes in regulations to maintain up-to-date compliance practices.
- Maintained compliance frameworks, policies and documentation to support audits.
- Investigated potential violations of applicable rules and regulations.
- Maintained and revised policy procedures for general operation of compliance program.
- Conducted reviews to foster ongoing compliance with federal and local regulations.
- Prepared training materials related to regulatory changes or new policies and procedures.
- Collaborated with other departments to develop comprehensive compliance programs.
Administrative Assistant
Dr. Evelyn Berne (Breast Surgeon at 21 Century Oncology)
Boca Raton
04.2015 - 03.2020
- Executed administrative duties, including answering phones, scheduling appointments, and processing payments to enhance office efficiency.
- Facilitated team communications by drafting clear and concise emails and correspondence.
- Developed and organized filing systems for easy document access.
- Managed office supplies inventory, ensuring timely ordering of replacements to support operations.
- Assisted with surgical scheduling and coordination of patient care needs.
- Coordinated with physicians to schedule tests and treatments for patients.
- Verified insurance coverage before scheduling appointments or procedures.
Office Financial Counselor
East Radiation Clinics (21 Century Oncology)
Broward County
02.2014 - 04.2015
- Advised patients on financial options for radiation therapy services.
- Facilitated insurance verification and eligibility determinations, ensuring patients received necessary treatment coverage.
- Coordinated payment plans for patients, enabling access to care despite financial hardships.
- Educated patients on financial assistance programs and resources, empowering them to make informed decisions.
- Collaborated with healthcare providers to resolve billing inquiries and issues.
- Maintained accurate patient records and documentation in financial systems.
- Assisted patients without healthcare coverage to find resources, services and assistance needed.
Education
Health Care Compliance -
HCCA Compliance Institute
Orlando, FL01-2023
Certified Medical Assistant - Health Sciences
Concord Career Institute
Miramar, FL01-1998
High School Diploma -
Plantation High School
Plantation, FL01-1996
Skills
- Regulatory compliance knowledge
- Data privacy
- Compliance auditing
- Internal controls
- Regulatory compliance training
- Education
- Risk identification
- Investigations skills
- Health care operations management
- Team guidance
- Support
- Patient care coordination
- Financial advisory skills
- Proficient in electronic medical record systems
- Bilingual in English and Spanish
Training And Affiliations
- OSHA, HIPAA, Compliance, Quality and Risk Management, HIMS, GenesisCare USA Litmos Training/Continuing Education, yearly trainings
- Member HCCA (Health Care Compliance Association), 01/2020, present
Timeline
Administrative Assistant
Paley Institute
10.2025 - Current
Regional Compliance Officer
GenesisCare
02.2020 - 10.2025
Administrative Assistant
Dr. Evelyn Berne (Breast Surgeon at 21 Century Oncology)
04.2015 - 03.2020
Office Financial Counselor
East Radiation Clinics (21 Century Oncology)
02.2014 - 04.2015
Health Care Compliance -
HCCA Compliance Institute
Certified Medical Assistant - Health Sciences
Concord Career Institute
High School Diploma -
Plantation High School