Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maynor Quispe

Hollywood,Florida

Summary

Proactive and customer-oriented, excelling in fast-paced environments as demonstrated at Zara, where I enhanced customer satisfaction through effective communication and problem-solving. Proficient in cash handling and sales expertise, I significantly contributed to repeat business by mastering both technical and interpersonal skills. My ability to manage cash transactions and foster positive customer relationships stands out as a key achievement.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Marriot Hotel
08.2024 - Current
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Cashier

Zara
03.2020 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.

Food Runner

Chipotle
01.2019 - 02.2020
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.

Education

St Thomas Aquinas High School
Fort Lauderdale, FL
06.2019

Skills

  • Order Taking
  • Stocking and Replenishing
  • Identification Checks
  • Cash Counting Machine Operations
  • Money Handling
  • Guest Inquiries
  • Credit and Cash Transactions
  • Sales Expertise
  • Cash Drawer Management
  • Refunds and Exchanges
  • Cash Register Systems

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

Marriot Hotel
08.2024 - Current

Cashier

Zara
03.2020 - 09.2023

Food Runner

Chipotle
01.2019 - 02.2020

St Thomas Aquinas High School
Maynor Quispe