Mayra Aguirre-Lopez
New Albany,MS
Summary
Dynamic professional with a strong background in patient relationship management and bilingual interpretation. Expertise in processing payroll and maintaining meticulous employee records, contributing to improved organizational efficiency and client satisfaction.
Overview
15
15
years of professional experience
Work History
Payroll Clerk
Loco Taco LLC
Tupelo, Mississippi
01.2024 - 03.2026
- Processed payroll for employees, ensuring timely and accurate payments.
- Maintained employee records in payroll system for compliance and reporting.
- Coordinated with accounting to resolve monthly payroll discrepancies, ensuring accurate financial reporting.
- Reviewed timecards for accuracy before processing weekly payroll runs.
- Assisted in preparing monthly financial reports on payroll activities, contributing to informed decision-making.
- Monitored financial performance and managed costs within restaurant budget, aligning expenses with revenue goals.
- Maintained detailed records of sales transactions and daily shift reports.
Receptionist
Redmed Urgent Clinic
New Albany, Mississippi
03.2017 - 07.2023
- Greeted patients warmly upon arrival at the urgent care facility.
- Answered phone calls, directing inquiries to appropriate staff to ensure efficient communication.
- Collected patient information and verified insurance details efficiently.
- Assisted in maintaining a clean and organized reception area daily.
- Managed billing inquiries and processed payments accurately, enhancing customer satisfaction at the front desk.
- Maintained confidentiality of patient records in compliance with regulations.
- Facilitated communication by interpreting conversations between Spanish-speaking clients and English-speaking staff, improving service accessibility.
- Translated documents from English to Spanish and vice versa for various clients.
Manager
Mi Pueblo
New Albany, Mississippi
02.2011 - 03.2017
- Trained and mentored staff on product knowledge and customer engagement, enhancing team expertise and service quality.
- Resolved customer complaints promptly, ensuring adherence to service standards and improving customer satisfaction.
- Executed opening, closing, and shift change functions daily to uphold operational standards and ensure smooth transitions.
Education
Some College (No Degree) - Licensed Practical Nursing
Northeast Mississippi Community College
Booneville, MSSkills
- Payroll administration
- Employee records management
- Timecard verification
- Billing and payment processing
- Customer relationship management
- Attention to detail
- Organizational skills
- Bilingual communication
Languages
English
Professional
Spanish
Professional
Timeline
Payroll Clerk
Loco Taco LLC
01.2024 - 03.2026
Receptionist
Redmed Urgent Clinic
03.2017 - 07.2023
Manager
Mi Pueblo
02.2011 - 03.2017
Some College (No Degree) - Licensed Practical Nursing
Northeast Mississippi Community College