Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mayra Ayala

Summary

Dynamic Home Depot associate with proven expertise in appliances and cashier operations. Known for delivering outstanding customer service, building genuine connections, and driving sales through tailored product recommendations. Skilled in accurate cash handling and managing transactions efficiently, with a focus on creating a seamless customer experience. A results-driven team player who thrives in fast-paced settings and consistently exceeds expectations.

Overview

2
2
years of professional experience

Work History

Appliance Specialist

Home Depot
11.2024 - Current
  • Streamlined inventory management through accurate tracking and timely reordering of products.
  • Determined customer's specific needs to pair best products and service offerings.
  • Educated customers on use, care and adjustments of appliances.
  • Generated repeat business through consistent follow-up with past clients, maintaining top-of-mind awareness for future purchases.
  • Gave accurate and detailed quotes to customers prior to starting work.

Cashier

Home Depot
03.2023 - 10.2024
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Learned duties for various positions and provided backup at key times.
  • Developed strong product knowledge to address customer inquiries accurately and efficiently.

Education

Associate of Science - Logistics Management

Lone Star College
Houston, TX
07-2027

High School Diploma -

Westfield Highschool
06-2023

Skills

  • Customer service
  • Problem-solving abilities
  • Teamwork and collaboration
  • Excellent communication
  • Maintenance documentation
  • Adaptability
  • Sales techniques
  • Time management
  • Computer skills

Languages

Spanish
Full Professional

Timeline

Appliance Specialist

Home Depot
11.2024 - Current

Cashier

Home Depot
03.2023 - 10.2024

Associate of Science - Logistics Management

Lone Star College

High School Diploma -

Westfield Highschool

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Mayra Ayala